Help for people who are “Clinically Extremely Vulnerable” (CEV)

Guidance for people who are Clinically Extremely Vulnerable to Covid-19

Shielding was first introduced in March 2020 to protect those most at risk of severe illness from Covid-19.

If you have a medical condition that identifies you as clinically extremely vulnerable (CEV) you will have been notified by your GP or consultant to advise you that you are on the national shielding database.

As well as specific health conditions, other factors that are known to increase a person’s risk of becoming seriously ill if they were to catch Covid-19 include ethnicity, weight, age and prescribed medications.

As part of the roadmap to end coronavirus restrictions in England, people who are clinically extremely vulnerable are no longer advised to shield from 1 April and will receive a letter from the government with updated advice.

Although people will no longer be advised to shield, government advice is to take extra care while the virus is still spreading in our communities and continue to follow the rules that are in place for everyone during the pandemic. Until social distancing rules are eased more widely, people who have been shielding are advised to limit their social interactions and try to reduce the amount of time spent in settings where it is difficult to maintain social distancing.

Full guidance is available on the national shielding guidance website.

Many people who have been shielding may still need help with shopping and other essentials. Our support will continue despite the lifting of some restrictions, whether that’s helping people who are asked to self-isolate after testing positive for Covid-19 or being contacted by NHS Test and Trace, or supporting North Yorkshire residents who are clinically extremely vulnerable.

Getting help and support

You can find a range of help and support on offer on our help for you during coronavirus page.

If you can, please contact family, friends or neighbours and let them know how they can help you. Try to get in touch by phone, text or using email or other technology to avoid physical contact.

If you don’t have anyone else to call on there are a number of local groups and voluntary organisations across the county who can help you with a range of tasks such as shopping, prescription collections, pet care, and access to financial support and advice services.

Request support during Covid-19

Or you can call our Customer Services Centre on 01609 780780. We are open 7 days a week from 8am to 5.30pm.