We know that people who can will want to help others during this situation. Here’s how to make that help as effective as possible.

Help your family, friends and neighbours first

The place to start is by letting your family, friends and neighbours know that you are available and how you can help.

This could include:

  • collecting and delivering shopping – leaving deliveries on the doorstep or safe place to avoid close physical contact
  • collecting and delivering prescriptions from the pharmacy
  • caring for pets
  • delivering books and magazines or materials to support hobbies such as wool for knitting or art materials
  • helping people find the latest information for help and support
  • having a chat on the telephone or using things like FaceTime or Skype to reduce feelings of loneliness

A brief telephone chat can make a huge difference to people who may feel lonely or isolated – so, please keep in touch with family, friends and neighbours by telephone or online as they may need a friendly voice now more than ever.

Helping your local community

If you have more time, you could offer to volunteer for a local community support group.

We’re working with a network of 23 community support organisations (CSOs) across the county who are bringing together those who can offer help to people who need it.

Since April the community volunteers have clocked up over 80,000 hours of volunteering between them. Over 50,000 bags of shopping or hot meals have been delivered, 15,000 prescriptions have been delivered ensuring people have their vital medications and over 40,000 friendship calls have been made.

The CSOs rely on local volunteers who want to help their community – whether you have a couple of hours to spare occasionally or can offer regular help – they would love to hear from you.

Find the contact details of the community support organisations operating in your district:

You can also find details of other local voluntary and community groups offering support during coronavirus on our online directory North Yorkshire Connect.

Volunteering in North Yorkshire is a countywide portal that also advertises a whole range of volunteering opportunities looking for people to get involved.

Need more information? 

If you can offer your time to a local charity, voluntary organisation or community group but are unsure who to talk to, contact us on 01609 780780 and we can put you in touch with someone who can help you.

Team North Yorkshire Volunteers

We also offer opportunities as part of our Team North Yorkshire Volunteers. This option is particularly good if you only have limited spare time on a weekend as it doesn’t require you to sign up for regular shifts. Many of the local groups and CSOs close over weekends and Bank Holidays to give their regular volunteers a rest. Having our pool of Team North Yorkshire volunteers to call on if we receive urgent requests is a fantastic and much valued resource.

If you are interested in volunteering as part of Team North Yorkshire please contact ResourcingSolutions@northyorks.gov.uk for more information and how to get involved.

Staying safe

If you do volunteer for one of these groups, please remember to look after your own health and wellbeing and follow national guidance about staying safe and keeping others safe.

How your business can help

We've launched a new website to support North Yorkshire businesses and tradespeople as well as help people find local services available to them during coronavirus.

We're urging all eligible traders and businesses to register on the Buy Local website as soon as possible to help create a comprehensive one-stop shop for North Yorkshire residents.

Information for voluntary organisations, charities and community groups

If you’re a voluntary or community group that has changed how you provide services, please let us know so we can direct the right people to you for help. Tell your stronger communities contact or, if you have a pre-existing agreement with us to deliver services, please tell your local service development team contact.

If you’re unsure who to contact, you can get in touch with us on 01609 780780.

The Government has a range of information and advice for voluntary, community and social enterprise organisations during the coronavirus outbreak on its website. 

For advice and information for newly formed and existing organisations Community First Yorkshire are posting regular updates to support voluntary and community sector groups.

The National Council for Voluntary Organisations are also keeping their website regularly updated with ideas and advice.

If you're helping with telephone befriending you can read our  telephone befriending guidance (pdf / 179 KB) as well as download our  telephone befriending help sheet (pdf / 206 KB)

Could you work in our care and support team?

We're urgently looking for additional staff to support our communities.

People are living longer and therefore demand on adult social care services is ever-increasing. It's now more important than ever that we have people like you to provide vital care services across North Yorkshire. Why not take the first step to the rest of your life and apply to one of our roles now?

It might be that you your current employment is taking a temporary downturn (for example, if you work in retail, hospitality or tourism or are self-employed), that you have finished further education earlier than anticipated, that you’re looking for employment to support you with immediate income, that you have been made redundant and are looking for a job with security, or you're just keen to do your bit to help the county. If so, then why not apply to join our care and support team today.