Health and Adult Services – Assistant Director Adult Social Care

We are recruiting for the permanent role of Assistant Director Adult Social Care following the previous post-holder’s success in securing a Director post.

A photograph of a man in a wheelchair smiling next to a photograph of the same man talking with a woman wearing a face mask.

Welcome from Richard Webb, Corporate Director, Health and Adult Services

This is a hugely exciting time for the county as we have brought together eight district, borough and county councils to form a new unitary council, with a common sense of purpose and a shared desire to succeed. The new council has the largest geographical area in England, is the third largest unitary and a significant player in the region and nationally.

By creating the new council, we are able to streamline services and deliver efficiencies of savings at a time when financial pressures are significant, whilst at the same time extending our reach to make sure that all residents, businesses and organisations across North Yorkshire feel fully included, represented and heard. 

I have worked in North Yorkshire as a director for nine years and my family roots here go back over centuries, so for me it is personal.

It is also one of the most beautiful parts of England. North Yorkshire includes two National Parks, a stunning coastline, great places to eat, drink and relax, good schools and easy access to big cities, culture and sport. It is a great place to work and live. This is why we are looking for someone great to join our team.

Our team is genuinely Team North Yorkshire, stretching across the council, the wider public services and throughout communities.

Yes, we have challenges, like any other part of England. However, we also have a wealth of opportunities. As a new council, building on our predecessor organisations, we have strong political and officer leadership and a willingness to invest, learn and innovate. 

Over the past decade, we have focused on prevention, developing our Stronger Communities programme and our Living Well service and doubling our extra care housing provision - which this year celebrates 20 years and now comprises over 1500 apartments and bungalows to buy or rent - as well as our wider Public Health services. We have improved our joint working with the NHS, with other councils and, crucially, with people who use our services. And we are on a journey to make our social care practice both more confident and more consistent. At the same time, we have managed our resources carefully and done our best to shape new career pathways and become more diverse and inclusive in every sense.

We want to build on these strengths, and also on what we have learned from the pandemic, as we strengthen our new unitary North Yorkshire Council and prepare for the next steps of national adult social care reform, including CQC Assurance. Alongside a series of service developments and workforce measures, we are giving 110% to addressing the challenges that social care faces nationally and locally. 

So, if you are creative and talented, care about people and places and you have a track record of can-do delivery, we want to hear from you. We want people who are team-minded, willing to stretch beyond their comfort zones and who are able to step forward and motivate others to make a change. You can make your mark here.

In return for what you can offer to the people of North Yorkshire and to the council, we will welcome you with a real sense of teamwork, informal support, and personal development. You will find that we are a stable and well-managed authority, committed to getting things done. This means that the council will make difficult decisions when necessary and will invest courageously, whilst at the same time ensuring that talented individuals have the ability to progress and have an impact both internally and externally.

Want to learn more? Watch this video outlining the key aspects of the role and what we want you to achieve.

If you are interested in being part of our team and in making your mark in North Yorkshire, then we look forward to your application. Whilst the Health and Adult Services directorate - which comprises Adult Social Care and Public Health - is reasonably diverse in terms of sex, sexuality, age and disability, we are keen to encourage applications from all parts of the community and, in particular, from people from a broader range of ethnic minority backgrounds. We would welcome applications from people with social care or NHS experience and an interest or background in mental health would be well received.

Richard Webb, Corporate Director, Health and Adult Services

A group of people smiling at a man who is planting a tree.


About health and adult services

North Yorkshire is home to over 620,000 people. Nearly 80 per cent of us are adults and 10 per cent of us are over 75. Life expectancy is at, or above, the England average, although there is a 20-year gap in healthy years lived between different parts of the county.

Our ambition is that every adult has a longer, healthier and independent life. We want people to be able to live their best lives and for our communities to flourish. Living our best lives includes being more proactive about talking about and promoting greater diversity and inclusion - across North Yorkshire and within our own services.

We believe that prevention is better than cure and that is why we have invested for many years in universal and targeted prevention programmes and in extra care housing. 

We are striving to ensure that our practice starts with the strengths that each and every one of us have as human beings and that we make commissioning and investment decisions that, wherever possible, build upon the strengths within our towns and villages and countryside. As part of these aims, we want to work more sustainably to make our contribution to addressing climate change.

We want our care provider colleagues, in the independent and voluntary sectors, and in the council, to provide high-quality care and support and diversify their services to meet the choices and requirements that people will have in the future.

And we want North Yorkshire’s health and social care system to work as one, wherever possible, so that people have the right care and support, in the right place and at the right time. 

Watch this video of members of the adult social care team discussing their roles and team to find out more about this service.

Our health and adult services plan

Our Health and Adult Services directorate has just published its plan for the next three years which sets out three goals:

1) Opportunities for everyone, everywhere.

This means:

  • reducing inequalities across North Yorkshire
  • staying well and healthy
  • protect the health of North Yorkshire’s residents
  • improving mental health and wellbeing

2) My time and experiences are valued.

This means:

  • respecting people’s time
  • listening to people’s experiences
  • embracing technology together
  • a life outside of caring

3) My home, my community, my choice.

This includes:

  • opportunities within my community
  • outstanding services

Our net investment in adult social care is £231million with a further £24million invested in Public Health. We employ nearly 2,000 people within the council and 20,000 across the care sector to deliver vital prevention and care services.

Most of us live and work in the county. Colleagues really know our many and varied communities and what makes them tick. There is a very strong ethos of Team North Yorkshire.

Like every other community and council, North Yorkshire faces challenges around social care. In the past year, fierce labour market competition has seen a contraction in the care workforce across the 500 provider organisations working within the county. However, we are probably as well-placed as most councils post Covid-19 to tackle the challenges ahead and to be able to build on what works well. Leading and working in social care is like painting the Forth Bridge: you have to keep working at it. That is why we have:

  • invested in supporting the care sector, both before and during the pandemic
  • expanded our hands-on quality improvement team to help care providers when they have a problem - we now make this service a pilot across the council and the NHS
  • agreed on a cost of care exercise for residential and nursing care and started a similar exercise for home care

We have a good partnership with the Independent Care Group, which represents most care providers in the county and we have a weekly care connected webinar for communications, training and shared learning across the sector.

We have developed our practice and professional leadership alongside frontline teams and continued our longstanding commitment to confident and consistent practice, including through learning and audit. At the same time, Members have supported a multi-million-pound investment package in frontline roles and regional TV, radio and social media advertising campaign for care workers and called for a national review of their pay and status.

We have recruited recently to new advanced practitioners posts, supporting our frontline teams and are welcoming 29 practitioners who are joining us from South Africa and Zimbabwe as part of their career development. Our practice framework has been published recently and we hold an annual Festival of Practice as well as practice support meetings and continuous professional development events throughout the year. 

These measures, and more, build on our track record over the last decade and longer, in investing in extra care and supported housing and in prevention services. We now have 28 extra care housing schemes, providing over 1400 apartments to rent or buy, in towns and villages across the county. Some of these schemes provide specialist dementia care and NHS step-up/step-down services and some include other local services such as libraries, post offices and cafes. Our Stronger Communities programme - funded primarily through Public Health Grant - supports universal prevention and community infrastructure and our Living Well programme employs over 40 coordinators working to prevent, reduce and delay the need for people to use long-term social care or NHS services. More recently, a partnership with Scarborough Borough Council and Tees, Esk and Wear Valleys NHS Foundation Trust has created an innovative new housing project, REACH, working with people with complex life circumstances around homelessness, mental health and drug and alcohol use. 

We are working hard to strengthen how we work in a co-produced way with our residents as a whole and, in particular, with people who use services. There are some great examples of work led by people with lived experience. During the pandemic, the Keeping In Touch working group, which was created following concerns raised by a young disabled man living in a care home, shaped our safer visiting and trips out approach. Self-advocates provided support and advice to people who were shielding. All of this work has built on a network of well-established forums and voice networks and we are looking to support representation and lived experience leadership further in the coming years. 

The North Yorkshire Safeguarding Adults Board, Healthwatch North Yorkshire and our mutually proactive relationship with the Care Quality Commission play a significant contribution in prioritising quality, safety and lived experience. 

Our work with the NHS, embraces two Integrated Care Systems, seven main NHS Foundation Trusts and 16 Primary Care Networks comprising more than 70 GP practices and, during the pandemic in particular, we have forged stronger and closer relationships. Our re-designed hospital discharge pathway was up and running within ten days during March 2020 and is now the cornerstone of work we are undertaking to develop an intermediate care model for the county. Joint working with the NHS enabled us to get Covid test kits when they were hard to find to achieve high vaccination levels and to keep the system flowing. We created safer discharge beds ahead of the national Designated Beds scheme. We have created an integrated community health and social care service in the Harrogate area - Harrogate and Rural Alliance - which brings together more than 200 staff and £50m of direct spend, with plans to develop further. Some of our extra care schemes provide NHS step-down services. And our Living Well service is the social prescriber for a third of primary care networks. Whilst the whole system faces real pressures, there is a collective will to work together to solve problems and plan for the future.

Likewise, we have developed some very positive working relationships with our colleagues in the seven former boroughs and districts. The new unitary council for North Yorkshire was formed in April 2023 and in 2024 there will be a combined authority serving North Yorkshire and York, headed up by an elected mayor. Even in advance of local government reorganisation, we have been working together closely. The 28 extra care schemes and other housing initiatives are tantamount to that. 

Public Health is a cornerstone of our Health and Adult Services directorate. Our new Director of Public Health was previously the council’s Assistant Director for Health and Integration and we very much see ourselves as a health and wellbeing directorate, with both universal and targeted responsibilities, in line with both Public Health policy and legislation and the Care Act. The Prevention and Service Development Team spans both Adult Social Care and Public Health and includes colleagues who play a leading role in both services. Likewise, the comprehensive approach to care settings support during the pandemic is being developed further, cementing a multi-disciplinary approach between Public Health specialists, Adult Social Care, the NHS and care providers. 

And within the wider council, we are conscious that Adult Social Care, as nearly 45 per cent of the organisation’s budget, is a high-cost, high volume and, potentially, high-risk service and so our entire approach is about working corporately to manage both the opportunities and the risk. Our central Finance, Human Resources / Workforce Development and Technology colleagues are integral to what we do and, in return, the directorate endeavours to contribute more broadly to the whole council agenda. In recent years, we have also made good progress in working with Children and Young People’s Services colleagues on transition issues and shared approaches to practice and to working with the NHS. If you are part of the team, you will be able – and expected - to contribute within the service, throughout the directorate and across the council and the wider community and system.

The council’s 90 Members and Chief Executive have a keen interest in older and disabled people, mental health and informal carers. And they provide robust challenge and accountability to the directorate, as being willing to invest in, and support, adult social care.

Beyond North Yorkshire, we play an active role in regional and national networks including the Association of Directors of Adult Social Services, the Association of Director of Public Health and the councils network.

All of these qualities, stand us in good stead as we work to address the challenges which social care faces - and as we prepare for major reforms to the social care system in England.

Please visit our social care for adults pages for more information about adult social care in North Yorkshire.

A woman talking to a carer wearing a face mask.

About the role

Assistant Director, Adult Social Care

Please note that, although not essential requirements, if the post holder is a qualified occupational therapist or social worker, they will also be designated as Chief Social Care Practitioner.

Salary: AD2 - £95,050 to £105,438 plus relocation support up to £8,000

Location: based at County Hall and around the county, including from home.

Contract: full-time, permanent

Now is an exciting time to play a leading role in North Yorkshire. 

We are recruiting for the permanent role of Assistant Director Adult Social Care following the current post-holder’s success in securing a Director post, we have a legacy of providing firm foundations for highly successful careers.

This is a high profile role across the Health and Adult Services directorate, as well as within the wider council and our partnerships with other organisations and with local communities. We are looking for creative, numerate, team-minded people with a strong track record of getting things done and a real passion for the potential that North Yorkshire offers.

We are looking for someone who will spearhead, jointly with the other operational Assistant Director – Adult Social Care and the Assistant Director – Prevention and Service Development, our Adult Social Care Leadership Team to ensure effective services and strong practice across the county. 

With five direct reports, around 800 staff and a £90million budget, this role will be part of a strong corporate and partnership team and will play a pivotal role in leading social care practice and service delivery in the Directorate Leadership Team. The role will involve leading the council’s work in designated geographical areas, taking responsibility for joint leadership with the NHS and other partners, and you will have significant autonomy and responsibility. 

We are looking for someone who is innovative and practical, emotionally intelligent, budget-savvy, and a real change agent. We want you to demonstrate strong personal and professional values and put those into practice.

Although not essential to the role, if you are a qualified occupational therapist or social worker, then you will also be designated as Chief Social Care Practitioner.

The initial makeup of the role requires that you will lead the further development of our practice in developing strong performance in three of our localities - Craven, Harrogate and Hambleton / Richmondshire - and in delivering and developing our social care mental health services.

However, with a strong Health and Adult Social Care leadership team, we have the opportunity to flex Assistant Director's portfolios to meet the new post holder's skill set, professional interest and development into their role. If you are a strong leader of people and people's services within a health, social care or related field, we look forward to receiving your application.

We expect you to:

  • be an accomplished team-player who will encourage innovation
  • be grounded and ensure we deliver practical changes that make a difference and ensure value for taxpayers' money
  • be a clear and decisive leader, with a robust grip on financial and performance management and service delivery
  • promote and deliver strength-based, evidence-informed practice
  • relate well to people so that together we realise the potential of county and make the best use of the North Yorkshire Pound

An entrepreneurial mind would be an advantage and a willingness to embrace digital technology a huge plus.

If you would like to learn more about the role, please contact Penny Keatings in the first instance. After this, a conversation with the Corporate Director Richard Webb can be arranged. 

Please note that these posts are subject to DBS disclosure and are politically restricted posts as defined by the Local Government and Housing Act 1989.

Living in North Yorkshire

North Yorkshire is a thriving county that adapts to a changing world and remains a special place to live and work. 

North Yorkshire's natural beauty is captured in its three areas of Outstanding Natural Parks, National Nature Reserves, stunning coastlines, scenic rural villages, vibrant cities and market towns. North Yorkshire really is a beautiful, thriving and special place to live and work, rich in heritage and culture.

North Yorkshire features significantly in the ten best places to live in the UK in Halifax Quality of Life Survey. The Quality of Life index aims to quantify where living standards are highest in the UK by ranking local performance across a range of indicators.

Richmondshire was placed second in the list, a position boosted by excellent personal wellbeing factors (life satisfaction, happiness).

Hambleton was placed fourth and Ryedale was placed eighth, a truly commendable achievement and another incredible accolade for North Yorkshire. 

Figures released by the Office for National Statistics bulletin positions North Yorkshire as the safest place in England with extremely low crime rates.  

In addition, the county benefits from excellent road and rail links, with easy access via the east coast mainline, the A1(M) and A19. Leeds, York, Newcastle, Durham and Teesside are all easily commutable, and London and Edinburgh are just two hours away by train. 

From its lively cities to pretty villages, rolling countryside and grand coastline, Yorkshire has so much to offer including great employment opportunities for your family members, along with a higher proportion of schools which are good or outstanding compared to national figures.

As a whole North Yorkshire offers a high standard of living working in a stunning location.

You can find out more about what North Yorkshire has to offer on the No place like North Yorkshire website.

Why work for us

We are a strong performing authority, with supportive political leadership, and talented teams providing the platform to have a fulfilling, challenging and successful career in a truly stunning place.

A recent peer challenge found that the council is a good place to work, with strong leadership and a loyal and committed workforce who have access to well-regarded training and development.

We pride ourselves on being an employer of choice, offering a range of training and development opportunities and career progression allowing you to manage your own development journey and empowering you to control your career. Your career can change with your life here in North Yorkshire.

We positively encourage flexible working and we provide you with the technology you need to work from a wide variety of locations. 

In addition to your salary we offer a range of great benefits to help you financially make life a bit easier. These include:

  • career average employer contribution pension scheme
  • green car and cycle schemes
  • travel loans
  • shopping and gym discounts

You can find more information on the range of benefits we offer on our total rewards page and our working for us page.

A portrait of a man in a wheelchair next to a photograph of two men laughing outdoors.

Key documents

Health and Adult Services

North Yorkshire Council

Key Dates

Closing date: Wednesday 6 September 2023 - midnight

Shortlisting date: Monday 11 September 2023

Interview dates 

Stage one assessment event: Thursday 28 September 2023, remotely via Microsoft Teams

Stage two interview: Friday 29 September 2023, in person at the offices of North Yorkshire Council, Northallerton

Contact us and apply

For an informal confidential discussion about these opportunities, please contact either:

Please submit one Word document that details a comprehensive CV, including current salary, and supporting statement outlining your suitability for the role. 

It is important that your written application fully addresses the experience criteria as detailed in the person specification. 

You should include contact details for at least two referees, one of whom must be your current/most recent employer. If you specifically do not wish referees to be approached without your permission, please indicate.

We will remove your personal details from your application on receipt to enable anonymised shortlisting, therefore it is important that your application is made using one Word document. Please do not send PDF versions.

Please ensure that you have included both your work and home telephone contact numbers and e-mail addresses where applicable.

Applications should be emailed to:

We believe in the importance of inclusion, which is why we are always working towards being a more diverse, equitable, and inclusive employer. You can find out more about our equality, diversity and inclusion work on our working for us page

These are politically restricted posts and subject to a disclosure and barring criminal record check.

We are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

Related Websites

Make Care Matter

Find out more about Make Care Matter in this video.