Library and Record Office services during Coronavirus (Covid-19)

• Community libraries
• Managed libraries
• Supermobile library
• The Record Office
• Historic Environment Records

Community Libraries

Most community libraries are now offering limited services as we follow the government Covid roadmap. You can see the current details we have on what services they’re able to offer below. However we would recommend checking their websites and social media accounts for the most up to date information. You can find links to these on our library pages.

Managed libraries

Libraries will be open for people to choose their own books from Monday 12 April. However, we aren't able to offer our full range of services such as events, meeting room hire or regular group meetings. Public computers will be bookable for limited timeslots. Study space will be bookable in larger libraries.

Returned books are quarantined for three days before being processed and placed back on our shelves, there won’t be any fines charged during the quarantine period.

The government has made it mandatory for face coverings to be worn in public buildings, including libraries. More information, and exceptions, can be found on the GOV.UK website. Thank you for helping to keep everyone safe.

Select and Collect service

We offer a ‘select and collect' service at Filey, Harrogate, Knaresborough, Malton, Northallerton, Pickering, Ripon, Selby, Scarborough, Skipton and Whitby libraries as well as many of our community libraries.

You can request books by calling or emailing your library and one of our library team will hand pick your choices and arrange for you to come and collect them at a time convenient to you.

The books will be ready for you to collect from the library entrance and you’ll be able to borrow the books for three weeks.

You can use the select and collect service by completing the  select and collect request form (doc / 372 KB) and emailing it to us or by contacting your local library using the details above.

Public access computers

People can book to use the public access computers at Scarborough, Harrogate, Whitby, Malton, Pickering, Filey, Skipton, Ripon, Selby, Northallerton, Knaresborough and many of the community libraries. To maintain social distancing, we will be offering bookable slots and fewer computers may be available, especially in smaller libraries. Hand sanitiser and wipes are available at workstations.

If you would like to use one of our computers, then please contact your local library to book a free 45-minute slot.

We currently aren’t able to offer one to one digital support in the library but we may be able to help remotely by telephone. Please contact your library and we will put you in touch with one of our IT Buddies.

Home Library Service

We understand that some people will still not be able to visit the library at the moment due to ill health or carer responsibilities. We are pleased to be able to offer our popular and free Home Library Service. Books can be selected by the library team and delivered to your doorstep once a fortnight, free of charge. We will also collect any library books from your doorstep to return to the library on your behalf.

Further information can be found on our home library service page or contact your local library.

Supermobile library

Our Supermobile library is on the road. We have a new temporary timetable, which you can view below.

If you would like us to select books for you to collect when we visit 01609 533878 or email supermobile@northyorks.gov.uk.

Books already out on loan

All books issued before the January lockdown have had their loan period extended to 30 April.

Books can be renewed by calling 01609 532774 or by logging onto your account and entering your library card number and PIN. You can also renew your books via our library app or email us at libraries@northyorks.gov.uk.

The North Yorkshire Library app can be downloaded from the App Store for iOS and Google Play for Android devices.

Digital library

You can access library services online here or via the library app (the North Yorkshire Library app can be downloaded from the App Store for iOS and Google Play for Android devices).

Find out more and explore our digital collection on our eBooks, eMagazines and digital audiobooks here.

We recommend that you download the apps to make the service as easy to access as possible.

Joining and PIN numbers

You no longer need to visit a library to join the library, renew an expired card or to collect PIN numbers to access online services.

PIN numbers can be issued over the phone on verification of date of birth and postcode. Membership card numbers and PIN will be emailed to you separately.

To join the library, renew membership or get your PIN number, please call 01609 533878 or contact your local library. Membership is FREE.

Subscriptions

We know that you haven’t been able to use your subscriptions during lockdown so we are making arrangements to extend them so that you don’t lose out.

Help for home schooling

There are a number of free online information resources available as part of our library collection to help support children. These includes:

• Britannia Encyclopaedia Junior is for children aged 5 to 11 and is a great place for homework help and to and find information about people, browse timelines, and compare countries. The encyclopaedia covers most school subjects and has links to the CBBC news website.
• Encyclopaedia Britannica Student (for ages 12 to 18) has more in-depth information on a wide range of topics as well as biographies and featured spotlights.
• There are loads of resources from Oxford University Press including dictionaries, encyclopaedias of art and music, research articles, bibliographies and biographies.  

Younger children will love ZipTales which features interactive stories with voiceovers, animations, games, quizzes and more to help make reading fun for children.

If they need a break from learning they can always read one of the hundreds of comics we have available in our eBooks, eMagazines and digital audiobooks collection.

Look after yourself

The Reading Well collection helps you to understand and manage your health and wellbeing. The books are chosen by health experts and people living with the conditions covered. Currently available are: 

• Reading well list for young people
• Reading well list for children
• Reading well list to support mental health
• Reading well list for people with dementia
• Reading well list for people with long-term conditions

Keep up to Date:

As a library member you can get daily news from around the world or read your favourite magazines for free using PressReader or RB Digital which are also available on our eBooks, eMagazines and digital audiobooks page.

Again, if you're using a tablet or smartphone, we'd recommend downloading their apps.

Our digital library includes these and all of our other free online resources including family history, business support and employment skills. All can be accessed through our library app. The North Yorkshire Library app can be downloaded from the App Store for iOS and Google Play for Android devices.

The Record Office

We are getting ready to welcome you back to our searchroom at the end of April and will confirm opening dates and details very shortly.  We will be introducing new systems and processes for booking a seat in the searchroom and we will of course be implementing Covid-safety measures. In the meantime, we can still be contacted by email at archives@northyorks.gov.uk and will answer archive related enquiries remotely where possible. Access Record Office archives online.

Historic Environment Records

Physical access to the historic environment records is restricted, however the other services provided by the North Yorkshire historic environment records are being conducted as usual. A great deal of the physical records held within the historic environment records are scanned, some with permissions to digitally disseminate. We will try our best to acquire copyright permission to disseminate for any reports or documents requested to facilitate remote working and study – please do ask if this might help you.