Helpline, counselling, mental illness support, and urgent help for those in need.

North Yorkshire mental health helpline: 0333 0000 309.

If you need to discuss your mental health or that of someone you are caring for then please give us a call. This is a confidential and anonymous service. The number is free to call from mobile phones.

Open from Monday to Thursday, 5pm to 8.30am
Open on a Friday from 4.30pm (24 hours at the weekends, including bank holidays)


Samaritans

You can talk to the Samaritans any time you like, in your own way, and off the record - about whatever's getting to you. You don't have to be suicidal.

Telephone 116123 or see the Samaritans website.

Self-help guides

You might find these self-help guides useful.

Help with mental health issues

There are many types of mental health issues, including abuse and neglect; addictions; Alzheimer's disease; anxiety; dementia; depression; eating disorders; grief and loss; and stress and trauma.

Your doctor should be the first point of call for mental health problems. They will be able to explain the treatments available. They will either treat you or refer you to your community mental health team. Use the NHS - find GP services website to find your local doctor. You can also use the NHS to find mental health support in your local area as well as mental health helplines.

Additional information from NHS

See the NHS pages below for more information on mental health problems:

Frequently asked questions

There are different services available depending on your area and the nature of the crisis or emergency. If you are already supported by mental health services, you should try to contact your own care co-ordinator in the community mental health team. Your care plan should contain a contingency plan in case of a crisis, which the team will follow.

Samaritans

You can talk to the Samaritans any time you like, in your own way, and off the record - about whatever's getting to you. You don't have to be suicidal.

Telephone 116123 or see the Samaritans website.

North Yorkshire out of hours mental health helpline

A confidential and anonymous service available to anyone registered with a North Yorkshire GP.

Providing a listening ear, emotional support, signposting and referral into other services for individuals and the carers of people experiencing mental distress.

Telephone 0333 0000 309

Open from Monday to Thursday, 5pm to 8.30am
Open on a Friday from 4.30pm (24 hours at the weekends, including bank holidays).

Other mental health helplines

See the NHS Choices mental health helplines page for a list of useful telephone numbers and other contact details.

Contacting social care services

If you need to contact us about a social care issue, you should contact us.

Social care - out of hours support

If you need to contact social care services outside of normal office hours, you should contact the emergency duty team. The team carry out urgent assessments of adults, young people and children. They can give advice and guidance over the phone on how to deal with problems and solve most cases in this way.

For more information and full contact details see our out of hours support page.

Some counselling is therapeutic, while other services may provide information, advice and support.

If you have help from mental health services or social care services, they will advise you how to get the support you need. Other routes include your GP, your Citizens Advice Bureau for local services, or the Yellow Pages.

We work with health trusts and other organisations throughout the county to provide specialist services supporting people affected by mental health problems.

Further useful links

For most adults to be considered missing by police, they must be absent for 24 hours. For some adults it will be necessary to start a search much sooner than that.

For people attending social care day services or living in social care services accommodation, there is a procedure staff will follow to search for someone and alert police.

Dementia Connect is Alzheimer's Society's dementia services directory for anyone affected by dementia. Enter your postcode or place name to find voluntary, statutory and private services nearest and most relevant to you. Each listing includes a map and information about that service.

You can also find more information about dementia services here.