Award for county’s ground-breaking approach to care

This story was published 3 July 2018

Our No Wrong Door programme, which radically rethinks care provision for young people, has been recognised with a national award.

With the award at the presentation ceremony are (from left) politician Alan Johnson, who presented the award; Janice Nicholson, Group Manager for No Wrong Door; Josie Owen, No Wrong Door Portfolio Lead; David Gillson, Performance and Intelligence Officer; Billy Hick, Residential Hub Worker; and Michelle Lee-Izu, Corporate Director Children Services England, Barnardo’s.

No Wrong Door received the prize for Impact and Learning in children’s services at the annual MJ Awards, organised by the MJ, or Municipal Journal, a publication for UK local authorities.

No Wrong Door was introduced just over three years ago to replace traditional council-run care homes. Instead, two hubs cover the county and combine residential care and fostering with on-site support from clinical psychologists who act as life coaches, speech and language therapists and a supportive police role. The service has proved highly effective in breaking the traditional cycle of young people who enter care and who go on to engage in offending and risk-taking behaviour.

This award is the latest recognition for the programme. Since its inception, No Wrong Door has won the national award for Innovation in local government and has been rated outstanding by Ofsted. The Department for Education said it should inform national policy and practice. 

In making the award, the judges said: “North Yorkshire County Council has achieved exceptional results. It has obtained buy-in from wider service providers, including the police, health, housing and Child and Adolescent Mental Health Services. The model puts the child and young person at the core of their work, imbedding a culture of analytics which ensures service improvements are intelligence-led.”

County councillor Janet Sanderson, executive member for children’s services, said: “We are very proud of No Wrong Door and are delighted that it has received this recognition.

“Our dedicated No Wrong Door staff work with the most complex young people in North Yorkshire. They make a difference to the lives of young people with serious challenges and often multiple issues, including autism, learning difficulties and ADHD, and help them to realise their potential.

“We have worked with numerous other local authorities, charities and governmental bodies to share our success.”