North Yorkshire warns against rogue roofers following storms

This story was published 3 January 2018

North Yorkshire trading standards officers are warning householders following Storm Eleanor not to do business with roofers and other tradespeople who knock on their door uninvited.

Slate roof tiles being repaired.

After last night’s stormy weather there is a risk that rogues might see an opportunity to cold call residents and make false claims about the need for repairs. Trading standards advice is never to agree to have work done by cold callers.

If you are concerned that your roof or other parts of your property have been damaged in the storm our trading standards officers advise:

  1. Speak to your insurance company. They are likely to have a list of approved traders and may well want to instruct them to undertake any necessary repairs themselves.
  2. If you need to instruct a tradesperson yourself, ask friends and family for recommendations and look at online trader approval and review sites. Try and get at least three quotes to compare.
  3. Do not agree to have work done by anyone who cold calls or door knocks at your property.

County Councillor Andrew Lee, portfolio holder for trading standards said: “Officers find that rogues have used tactics including carrying loose tiles around with them to convince householders that their roof has been damaged. If someone knocks at your door and tells you your roof has been damaged by wind be suspicious. Close the door on anyone who approaches you in that way.”

Consumer advice is available from Citizens Advice on 03454 04 05 06.