This story was published 2 May 2019

Residents and visitors to Scarborough are being warned against buying tools and generators from itinerant sellers using pressurised sales techniques.

tool sets

An investigation is now underway following reports in recent days of sales people selling from the back of vans in shoppers’ car parks and using “aggressive practices” to force the sale of items such as kitchen knives, tool sets and diesel power generators.


A multi-agency enquiry has been launched by the Operation Gauntlet team, hosted by North Yorkshire County Council’s trading standards officers working with North Yorkshire Police for tackling fraud.


“Residents are reminded not to deal with cold callers to their doors or traders who approach them in the street”, said County Councillor Andrew Lee, Executive Member for Trading Standards. “Legitimate traders do not need to behave in this way. Our investigation is continuing and we will take appropriate action to deal with this offending.


“Anyone who has encountered these sellers should contact the Citizen’s Advice Consumer Service on 03454 040506 as soon as possible, to pass any relevant information on to the Operation Gauntlet team in North Yorkshire. If people think their safety is threatened by aggressive sellers they should always call the police on 999.”