North Yorkshire Views

Join North Yorkshire Views - our online engagement community where North Yorkshire residents can have their say and share ideas about the way we operate.

Join North Yorkshire views

All residents are invited to apply to join North Yorkshire Views.


North Yorkshire Views is one of the ways you can have your say and share ideas to help us understand your priorities and influence council decisions.

It is an online engagement community where you are invited to take part in at least four surveys a year. You may also be offered the opportunity to take part in polls, focus groups, workshops and user testing exercises. The community you are part of will be one of the most important ways by which we consult with residents to help shape our services.

Surveys will cover a wide variety of topics, including views on life in North Yorkshire as well as different strategies and services we deliver. In addition, you may also be made aware of other engagement and consultation activity.

Results of North Yorkshire Views surveys will be used by councillors and council officers to influence their decisions. Survey reports will also be published on Data North Yorkshire.

You will normally remain a member of North Yorkshire Views for up to three years but may choose to leave at any time. If you join our community you can decide whether or not to take part in any opportunity we offer you.

North Yorkshire Views - frequently asked questions

All residents are invited to apply to join North Yorkshire Views.

When recruiting panel members, we ask for personal data to make sure that the panel is representative of the community as a whole. We also use this information to get better insight into different groups’/communities’ views.

Residents are then randomly selected from this pool to join the community. This panel aims to be representative of North Yorkshire’s profile, for example covering different age groups and localities.

To qualify you must:

  • Be at least 18 years’ old
  • Live in North Yorkshire

We adhere to the Data Protection Act and the Market Research Code of Conduct. This means your responses will be kept confidential and all information collected will be used anonymously.

Our Privacy Notice tells you how we collect, store, use and protect your personal data in line with the General Data Protection Regulation.

This Privacy Notice is designed to help you understand how and why we process your personal data as part of the panel. This notice should be read in conjunction with the Council’s Corporate Privacy Notice.

Who are we?

North Yorkshire County Council is a ‘Data Controller’ as defined by Article 4(7) of the General Data Protection Regulation (GDPR). In order to analyse the results of consultations effectively, it is sometimes necessary to collect minimal personal information.

The Council has appointed Veritau Ltd to be its Data Protection Officer. Their contact details are: Information Governance Office, Veritau Ltd, County Hall, Racecourse Lane, Northallerton, DL7 8AL. Email infogov@northyorks.gov or call 01609 53 2526.

What personal information do we collect?

Information on panel members this will include:

  • Name and email address
  • Demographic information: postcode, age category, ethnicity, health/disability status

Why do we collect your personal information?

We collect name and email addresses so that we can contact members to notify them of an opportunity to participate and to provide feedback of the outcomes of the activities.

This information is used to ensure that responses to consultations and surveys are representative of the overall population of North Yorkshire, to weight survey results, to identify issues for specific groups of people, and to contact respondents when required.

Any information you provide will not be published. We will only publish aggregated results i.e. it has been combined with information received from other respondents. This ensures that you cannot be identified. Any exception to this would be detailed in the individual survey.

Members will receive email notifications when a new survey has been published for them to complete. Viewpoint members can quit their membership at any time. Members will receive an email notification directing them to view feedback from completed surveys.

An email notification will be sent to the winner of any prize draw attached to a consultations or survey. Consent will be sought to publish names of prize winners if necessary.

Who do we share this information with?

Individual’s information will not be shared with anyone other than those administrating the activities of the panel.

We may share anonymised information with partner organisations such as district council, police, fire and health authority.

How long do we keep your information for?

Survey information will be held for no longer than five years.

Membership information for as long as an individual remains a member. An individual can quit membership at any time and we will then delete the membership information.

What is our lawful basis for processing your information?

With regard to personal data:

Article 6(1)(a) – Consent – All members must give consent to become a member.

Article 6(1)(e) – Public Task – It is part of NYCC’s public task to engage with the public.

For more information about how the County Council uses your data, including your privacy rights and the complaints process, please see the Council's Corporate Privacy Notice.

Your answers will be combined with those from other community members, and reported at an aggregate level (e.g. X% of community members think Y).

We will report responses to open ended questions but these will not be attributed to you. Any personal references in these comments will be removed.

Members would usually join for three years at which point we will 'refresh' the panel to give other members the opportunity to give their views. If at any time you decide you no longer want to take part email consultationandengagement@northyorks.gov.uk

The results of the community will be used in a variety of ways including:

  • Contributing to the annual budget consultation process, the setting of council priorities and council tax level;
  • Contributing to strategic documents that shape the future direction of services in North Yorkshire, for example the local transport plan;
  • Providing information which helps to monitor the performance of various teams and activities; and
  • Providing information which can help to design specific services.