Restorative Practice Relationships Worker - Strengthening Families Protecting Children Programme

We are looking for a Restorative Practice Worker to join our successful No Wrong Door service providing support to young people who are within or on the edge of the care system across selected Local Authorities.

Skip slideshow
  • Improving social work practice and decision making so that the best choices are made.

A place of opportunity where all children and young people are happy, healthy and achieving.

Our ambition is to improve outcomes for children and young people; we want to break the link between a person’s background and where they get to in life. Our vision has been strongly shaped by children and young people themselves, we asked them about their hopes for the future and want they would wish to change, there is one word which encapsulates the responses of everyone we heard from, and that is ‘opportunity’. 

We are determined to help children and young people who are at risk of entering care and developed the No Wrong Door (NWD) model to address the chronic problems the care system faces. The NWD approach in North Yorkshire is already proving to be successful in building meaningful long-term relationships, keeping families safely together, and giving stability for children and young people where it did not exist before. NWD operates from hubs, bringing together multi-disciplinary teams including clinical psychologists, police officers, practitioner and speech therapists to provide more effective and personalised support to the hardest to reach; we have changed how we engage and place adolescents and fundamentally challenge traditional methods of practice and theoretical thinking.

As a national leader, North Yorkshire’s children’s services have been recognised as an exemplar through the award of the Department for Education’s (DfE) Partners in Practice (PiP) status, one of only a handful of such authorities. This brings with it a remit to expand the highly successful NWD approach into further areas such as leaving care and also supporting improvement in other Local Authorities (LA’s).  

The Department for Education (DfE) have invested over £84 million over five years to support up to twenty LA’s to improve work with families and safely reduce the number of children entering care. North Yorkshire is one of three authorities nationally to attract significant funding from the DfE’s Strengthening Families and Protecting Children’s (SFPC) programme and will extend NWD to six LA’s, Rochdale, Redcar and Cleveland, Norfolk, Warrington, Leicester City, the trailblazer being Middlesbrough Council. The objective of SFPC is to improve social work practice and decision making so that the best choices are made for every child, and overall results are improved, this will be indicated by, among other things, contacts with police, health and schools. It is also hoped that the programme will lead to a reduction of demand at the critical end of the spectrum leading to a reduced spend on children’s social care.

Are you ready to join us as we bring the NWD approach to other Local Authorities? 

North Yorkshire’s No Wrong Door model commenced in April 2015 after being the first nationally to successfully bid for and receive Department for Education’s funding around ‘rethinking care for adolescents’. North Yorkshire’s No Wrong Door is an ambitious innovation that aims to improve the life chances of young people with complex needs. Working in hubs, it brings together a range of housing options, services and outreach support under one management team, thus resulting in a young person’s needs being addressed within a single team. 

The No Wrong Door innovation has made substantial progress towards achieving its intended aim, between April 2015 and March 2017 North Yorkshire’s No Wrong Door model has supported 335 young people resulting in 86% young people being kept out of the care system ( Loughborough University, Evaluation Report, July 2017 (pdf / 4 MB)). No Wrong Door has improved accommodation stability, engagement in education, employment and training, relationships with others, resilience and wellbeing and access to support in a crisis. It has also reduced high risk behaviours such as criminal activity, missing incidents and substance misuse. No Wrong Door has helped to reduce North Yorkshire’s looked-after population by 18 per cent in five years and has led to a £2m year-on-year saving.

Elements of No Wrong Door’s scale and growth plans have been shared with over 75 organisations. In addition, the No Wrong Door leadership team and the evaluation team have worked together to produce presentations for national and international conferences to provide emerging findings to inform the potential future and wider application of the innovation.

 No Wrong Door model (pdf / 573 KB)

Ofsted ‘Outstanding’

Children and families in North Yorkshire receive a consistent, high-quality service and North Yorkshire is the only authority nationally to have received ‘Outstanding’ across all provisions. As a corporate parent North Yorkshire is dedicated to supporting children and young people in remaining close to their home and local community, which has a demonstrably positive impact on effecting change for children and families.  Ofsted report 2018 (pdf / 253 KB)

Young and Yorkshire 2

The key objectives of the North Yorkshire children and young people's service are set out in  ‘Young and Yorkshire 2’, the Children and Young People's Plan (pdf / 7 MB) under three key strategic priorities:

  • Ensuring that education is our greatest liberator, with a greater proportion of pupils attending a good or outstanding school or setting;
  • Helping all children enjoy a happy family life, with a safe reduction in the looked after child population; and
  • Ensuring a healthy start to life, with more children and young people leading healthy lifestyles.

The plan has been written for all children, young people and their families in North Yorkshire. It was written by the North Yorkshire Children’s Trust, a partnership that represents all the agencies working with children and young people across the county.

What you will be doing… 

At the core of our work is the belief that children and young people deserve to receive the outstanding care and support they need to live and reach their full potential, our work is child-centred and there is a longstanding, clearly embedded model of practice, based on building effective relationships with children, young people and families. 

We are looking for a Restorative Practice Relationship Worker who is equipped to take on a truly unique position like no other the role, who will develop strong, collaborative partnership approaches that supports young people to reduce offending, stay in their families, schools and communities and reduce the need for young people to become looked after. 

Restorative practice is key to delivering the SFPC programme and the post holder will work closely with individual LA’s to champion and lead on the design, planning, implementation and embedding of Restorative Practice (RP) to build a consistent and sustainable service that focusses on developing restorative relationships and communities in other areas of the country. 

Creating change requires both challenge and support; you will work closely with North Yorkshire’s Restorative Practice Service, Central Delivery Team and will develop and maintain multi-agency networks ensuring restorative practice is kept at the forefront of strategic developments and partner’s priorities. 

Our Central Delivery Team will support other LA’s to develop Restorative Practice champions to provide peer restorative support. Using restorative practice to work with children, young people and families has been evidenced to reduce the numbers of looked after children and young people and those on protection plans by focusing on conflict resolution and improving relationships.

The implementation will support systemic change to working and fundamentally challenge traditional methods of practice and theoretical thinking by: removing barriers, implementing restorative approaches when working with children, young people and their families, providing more effective and personalised support to the hardest to reach and focusing on family led problem solving and decision making. 

What you will bring…

As the Restorative Practice Relationships Worker you will share our values and drive to improve outcomes for children and young people, breaking the link between a person’s background and where they get to in life. 

We are looking for a creative, effective communicator with a sound knowledge of restorative practice philosophies and concepts to help support and deliver innovative restorative models as part of the SFPC’s initiative by taking on board the NWD model of intervention. 

You will be an enthusiastic individual who can mentor and motivate others; you will support the development of Restorative Practice champions by providing restorative facilitation skills, involving complex case issues alongside delivering high quality training to a range of services.  

In this newly created and exciting post we are looking for a forward thinking, dynamic individual who is ready to take on a challenge which will utilise and develop their skills and knowledge, whilst working alongside a supportive, highly skilled and motivated Central Delivery team. 

In addition you will have an understanding of the challenges that young people in and on the edge of care can face. You will be an enthusiastic individual who can mentor, influence and motivate others and who also has a passion for training and learning and continued professional development. 

See our current opportunity and apply below.

Grade: L
Contract: Permanent 
Hours: 37 hours per week
Salary: £34,788 - £38,813
Location: Primarily based at North Yorkshire County Council, Central Delivery Team, Racecourse Lane, Northallerton the role will include working across a range of geographical locations. 

 Job description (docx / 845 KB)

 Total rewards brochure (pdf / 1 MB)


Apply here


For an informal discussion please contact:

Gaynor Carlton, Group Manager No Wrong Door, 01609 797496, 07967 469771, 

Key dates: 
Closing: Midnight Sunday 8th December 
Shortlisting: Tuesday 10th December 
Interview: Thursday 19th December 

What can we offer you? 

We can offer you a range of employee benefits including a competitive salary, generous leave entitlement, a government pension scheme and access to our ‘Everybody Benefits’ package which includes a variety of retail discounts. 

You can also expect to receive ongoing support from the North Yorkshire NWD Central Delivery Team throughout your role and to be part of a friendly and dedicated team. 

You will be fully enabled through mobile kit to work in a highly agile way at locations across designated Local Authorities.

We can offer you a comprehensive benefits package including:

  • Modern flexible working practices;
  • A local government pension scheme;
  • Family friendly leave;
  • Salary sacrifice, employee cash backs and discounts schemes; and
  • Learning, development and career advancement opportunities.

We can offer you multiple opportunities for career progression working across diverse services and with access to a range of technologies to support modern and agile ways of working.

As a council we are very much committed to encouraging flexible working for our employees, which will include using modern technologies to connect with clients, working from other bases across the county as well as working from home.

To find out more about what it is like to work at North Yorkshire County Council take a look at the following video:

So what are you waiting for?

If you are interested then apply by following the apply button on the advert above. We will look forward to receiving your application.