Road signs, markings and bollards

Information about how to report a problem with a road sign, marking or bollard and details about how they are maintained.

Road signs

We are responsible for ensuring the correct standards of road signs in North Yorkshire.

Road signs on all motorways and trunk roads, such as the A1(M), A19(T), A64(T) and A64(T), are the responsibility of Highways England. We are responsible for signs on all other A, B and C class roads and most unclassified roads.

Frequently asked questions

Report a highway problem online

You can tell us about the issue by registering / logging in to the 'my account' section of the website. 'My account' also allows you to view details of services you have previously applied, booked and paid for. You can also see updates on their progress.

Log in and report a highway issue

If you prefer, you can tell us about a highway issue anonymously, but please be aware that you will miss out on the benefits of having an account, for example, you will not receive progress updates.

You can provide feedback about your experience of reporting a highway issue here.

Signs provided and funded by us:

  • Advisory signs - such as reduce speed now, unsuitable for heavy goods vehicles etc;
  • Direction signs - to guide and direct traffic;
  • Information signs - weight limit ahead, diversion signs etc;
  • Regulatory signs - such as speed limit, waiting restrictions; and
  • Warning signs - bend, junction, road narrows, ice, etc.

Provided and funded by district and borough councils:

  • Car park signs (for car parks owned and managed by district councils);
  • Pedestrian finger post signs (in certain locations); and
  • Street name plates.

Approved by us and funded by others:

  • Tourist signs - usually funded by applicant;
  • Neighbourhood watch - usually funded by applicant;
  • Temporary signs advertising local events - funded by event organiser; and
  • Village signs - usually funded by parish or town council.

Each year, we receive and investigate several hundred requests for additional signs. Commonly requested signs include give way, junction, bend warning signs, warning chevrons, pedestrian and children signs, housing development signs  - providing local directions to new sites - and tourism signs. New traffic signs will normally only be provided:

  • Where recommended after an accident study;
  • In conjunction with improvements or alterations to the road network;
  • Where existing signs are misleading and there is evidence of this causing confusion to road users;
  • Where alterations to signage would be a positive benefit to commerce, industry or tourism; or
  • Where there is a legal requirement to provide them.

Contact us to request a new road sign.

Signs which are a safety hazard will be removed immediately.

We may serve notice to remove illegal signs and those that are obstructing public use of the roads. We can charge £50 per item to remove them. We also have the right to recover any additional transport and disposal costs from the owner.

With the release of the new Traffic Signs Regulations and General Directions, the County Council can now install traffic mirrors without special permission from the Department for Transport. This makes the process easier. However, stringent criteria will continue to be applied by the County Council before any traffic mirror is introduced on the public highway.

The County Council will only be consider applications for traffic mirrors at junctions in rural areas when specific criteria can be met. This will only include sites where:

  • there is a proven record of accidents related to poor visibility and high speed crossing traffic;
  • physical improvements to improve lines of sight are not possible;
  • the drawbacks of installing traffic mirrors will not outweigh the benefits to road users; and
  • North Yorkshire Police are fully supportive.

Traffic mirrors must be convex and the frame must be of a single colour (black, grey, yellow or white) and they are not permitted in urban areas.

Contact us to request a traffic mirror.

Road markings

Road markings are used to define carriageway lanes and edges, parking and waiting restrictions and to convey warnings and other instructions to road users.

Highways England is responsible for road markings on all motorways and trunk roads, such as the A1(M), A19(T), A64(T) and A64(T). We are responsible for road markings on all other A, B and C class roads and most unclassified roads.

Road markings are subject to considerable wear. All our roads are subject to safety inspections at least annually, and this includes identifying any markings that are badly damaged or degraded.

Frequently asked questions

Report a highway problem online

You can tell us about the issue by registering / logging in to the 'my account' section of the website. 'My account' also allows you to view details of services you have previously applied, booked and paid for. You can also see updates on their progress.

Log in and report a highway issue

If you prefer, you can tell us about a highway issue anonymously, but please be aware that you will miss out on the benefits of having an account, for example, you will not receive progress updates.

You can provide feedback about your experience of reporting a highway issue here.

If you have a properly constructed vehicular crossing and are experiencing inconsiderate parking, consideration may be given to providing you with a white 'H bar' road marking.

The marking is purely advisory and is designed to discourage inconsiderate parking.

A fee is charged for a new marking, although blue badge holders are exempt from the fee. To request consideration for a new marking, contact the customer services centre.

In some cases, a 'Keep Clear' road marking can be provided but this would have to be assessed to see if it would help or result in more problems in the area. 'Keep Clear' markings are only advisory and can't be enforced by the police.

If the access is obstructed, rather than just making it difficult to access the property, the police should deal with this matter.

In some cases, a 'Keep Clear' road marking can be provided but this would have to be assessed to see if it would help or result in more problems in the area.

Road markings are enforceable by the police (call North Yorkshire Police on 101). We, as a highway authority, have no powers of enforcement.

Illuminated signs and bollards

Many traffic signs and bollards are lit at night so that the warnings to motorists are clearly visible. We are responsible for about 8,000 of them. The Highways Agency (telephone 0300 123 5000) is responsible for Illuminated signs on all motorways and trunk roads, while we responsible those on all other A, B and C class roads and most unclassified roads.

Frequently asked questions

Report a highway problem online

You can tell us about the issue by registering / logging in to the 'my account' section of the website. 'My account' also allows you to view details of services you have previously applied, booked and paid for. You can also see updates on their progress.

Log in and report a highway issue

If you prefer, you can tell us about a highway issue anonymously, but please be aware that you will miss out on the benefits of having an account, for example, you will not receive progress updates.

You can provide feedback about your experience of reporting a highway issue here.

Maintenance

Illuminated signs and bollards have a maintenance inspection once a year. Routine highway inspections, and reports from the public identify any faults and condition problems that may arise in between maintenance inspections. Common faults are:

  • Overgrown trees and hedges obstructing signs and preventing visibility by road users;
  • Traffic accidents causing damage to illuminated signs and bollards; and
  • Vandalism preventing visibility of the sign's message.

Repairing faults

If it's a safety issue, we will attend and make safe within three hours. Illuminated bollard and statutory signs are repaired within 24 hours; replacements are installed within ten days. Other issues will be dealt with within five days.

We take care in the number, positioning, design and size of illuminated sign or bollards, to ensure that their safety and environmental impact is kept to a minimum, in balance with road safety and traffic management needs.

Parish and town councils have an important role to protect the visual character of their villages and towns. As representatives of the local community, they provide a key communication link between residents and the county council. The local parish or town council is consulted with on most service requests that we receive for new highway assets e.g. road signs, road markings, pedestrian crossings etc to ensure that they are in support.

We would therefore encourage residents who consider there is a need for a new illuminated sign or bollard to discuss the request with the local parish or town council. This is so that they can indicate if they are in support of the request. We are unlikely to authorise requests that are not supported by the parish or town council.

It would be helpful when contacting the parish or town council and the county council if you could provide the following details to support your request:

  • The type of new illuminated sign or bollard required;
  • The proposed location of new illuminated sign or bollard;
  • The reason for a new illuminated sign or bollard to be provided; and
  • Your contact details.

Contact us to request a new road sign.

It should be noted that we only have funds to carry out a small number of requests received. Therefore, approved requests will be placed on a list in priority rank order. The available budget and the type of schemes required will determine how quickly we can work down the list.

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