The following documents can be used by adult social care services providers to monitor their performance and make improvements to their services.
- Risk Notification Return Guidance Tool
- Risk Notification Return Form (docx / 80 KB)
- Individual contracts - new distribution and signing process (pdf / 198 KB)
- Receiving secure email from North Yorkshire County Council using Egress Switch (pdf / 217 KB)
- A review of 15 minute visits to domiciliary care locations (pdf / 391 KB)
- Dementia provider guidance (pdf / 753 KB)
- Dementia services self-assessment tool (pdf / 267 KB)
- Background information - dementia competencies (pdf / 585 KB)
- Process for monitoring and reviewing of block contracts (pdf / 47 KB)
- Retention and destruction of records procedure (pdf / 297 KB)
- Safeguarding self-assessment tool (pdf / 253 KB)
- The process that may lead to the suspension of a provider from the relevant provider list (pdf / 223 KB)
- A template which providers can use to compile emergency care plans (pdf / 126 KB)
- Value for money tool to be completed by providers as part of the contract monitoring process (pdf / 120 KB)
- Guidance on the value for money tool (pdf / 77 KB)