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Cauwood Day Service

Consultation on the long-term future of Cauwood Day Service in Malton.

Cauwood Day Service is based in Malton and currently supports people who have:

  • a learning disability
  • autism
  • other physical and sensory needs

At a recent meeting of our executive it was agreed that a consultation would be conducted with the adults who use the service, their families and the colleagues who provide the care prior to a decision being made on its long-term future.

The aim of the proposals is to ensure high quality, sustainable services that meet the needs of all those who currently attend Cauwood Day Service. While the day service is currently operating, there are significant ongoing challenges faced in sustaining operational delivery. These are detailed in item 893 in the minutes from the executive meeting on 21 April.

In view of the issues with the current Cauwood Day Service, and the possible opportunity that exists to consider the wider site for a new extra care housing scheme, we are seeking to consult on the future of the Cauwood Day Service, including its potential closure.

Have your say on the long-term future of Cauwood Day Service

The consultation will close on Monday 15 June.

Answers to questions you may have

How will the council work with people and their families to identify viable alternative care and support, suitable to meet their needs and provide sufficient respite for parents and carers if a decision is made to close Cauwood?

Alternative care and support options for people would be dependent on sensitive and joined-up reviews and re-assessments, involving people and their families and carers to identify suitable alternative solutions and support are identified, promoting choice and taking account of friendships alongside personal and social needs.

As part of the consultation, we are focusing on three key areas:

  • what Cauwood means to you and your family
  • what the impact of a closure of Cauwood would be on you and your family
  • what opportunities you can see or you want to see in the future

Following these conversations, we will be undertaking reviews with each person and their families and carers to look at identifying alternative support that meets their personal outcomes.

We are working closely with local community services to bring together all the options of support available moving forward.

Advocacy and additional support will be made available to people demonstrating signs and symptoms of stress related to the closure.

How would people be supported to transition to new services if a decision was made to close the Cauwood Day Service and when suitable alternatives were identified?

The key focus would be on supporting each person to be introduced to any new activity in a way which suits them. For some people this might take longer than others and we will work with the person, family and carers to ensure a clear plan is in place before any transition was to happen.

If anyone requires any additional support during this period, we will work with them individually to make sure this is in place.

What are the consultation plans?

Sensitive consultation will take place with people and their families prior to making any decision about the future of Cauwood, working closely with Locality Care and Support Teams. People and their families will be supported by colleagues from across Health and Adult Services to ensure their wishes and aspirations are understood so that suitable alternative support can be identified. These discussions will promote choice, noting the importance of friendships alongside personal and social needs.

Advocacy and additional support will be made available to people demonstrating signs and symptoms of stress related to the closure.

Clear communications and sensitive consultation with the staff team will take place. Staff will be supported by their line manager, managers from across Care Provider Services and Human Resources.

What if these local services are not suitable to meet people’s needs?

Focussed discussions have taken place with existing providers of day services in Malton and Pickering. Initially to explore development opportunities, expanding the reach and offer to meet specific needs and interests of people at Cauwood. Local providers have expressed an appetite to progress discussions around development opportunities. Conversations with people and families led by our social work team will take place to help us to shape more detailed development discussions, ensuring this is focussed on what matters to the people affected and their carers.

Work is already underway to develop an Individual Service Fund pilot in North Yorkshire. Care providers in Malton have been well engaged in this work and there is appetite to work with us on new developments.

Who owns the Cauwood Day Centre building and the land on which it sits?

We are the freehold owners of the building and land on which it sits.

Is Cauwood Day Centre on the same site as Ryedale House and the now closed Ashfield Malton Elderly Persons Home?

All three sites have contiguous boundaries, however Cauwood and Ashfield are both within the same legal title. Ryedale House is a separate legal title.

Is the proposed closure related to the proposal for Ryedale House?

The proposed closure of Cauwood Day Centre is unrelated to and predates any proposal for Ryedale House. The site around Ashfield Care Home which closed in 2024 and Cauwood has been earmarked for extra care development for a number of years.

Would the closure of Cauwood Day Service impact the ambulance station?

Based on the information available, there is no identified reason why the proposed closure of Cauwood would have any impact on the operation of the ambulance station. The two facilities do not share boundaries, and access to each part of the site is separate, meaning the ambulance station would remain unaffected by the proposal.

Is the site suitable for an extra care housing scheme?

The Ashfield and Cauwood site is equivalent in size to other extra care schemes and reflects the size needed for a two-storey scheme and bungalows.

The Ashfield site alone would be too small to deliver a viable scheme based on the size needed. We will also be mindful of the orchard and pond areas which further reduces the development space.

Access to Cauwood is also through the Ashfield site and as such would create issues should construction be taking place. Consideration would need to be given to the impact of noise and disruption at the site during any construction.

Is Ashfield Malton Elderly Persons Home a listed building?

Ashfield is not a listed building.

What would be the timescales for a new extra care housing scheme?

Subject to approval, a procurement for extra care housing would only be launched once a decision has been made about the future of the Cauwood Service.

Could the council consider the development of a new day service at the new extra care housing scheme if this went ahead?

Yes, we will consider the potential to develop a day service within the new extra care housing scheme, however this will be subject to viability and procurement.

What are the main issues with the current building?

The latest property condition report identified that the following areas of work are required to maintain safe standards at the service over the next two years.

Issue Costs for 2026 to 2028 to the nearest £1,000
Ceilings £15,000
Electrical Services £23,000
External walls, windows and doors £44,000
Mechanical Services £52,000
Redecorations £11,000
Roofs £93,000
Sanitary Services £76,000

In addition to the above, the outdoor space at the service requires significant work to enable full access to the space and bring back into full use. The space is unlevel in many areas and is not fully secure meaning it is unsafe. This space would require additional investment on top of that identified above.

What are the annual running costs of Cauwood Day Centre?

Year Total running costs, including staffing and maintenance to the nearest £1,000 Staffing costs only to the nearest £1,000
2025 to 2026 £363,000 £310,000
2024 to 2025 £315,000 £268,000
2023 to 2024 £269,000 £221,000
2022 to 2023 £290,000 £241,000
2021 to 2022 £288,000 £247,000
2020 to 2021 £273,000 £236,000

The above costs exclude utilities costs. Separate utility information for Cauwood is not held for previous years due to joint meters and services with adjoining properties.

What are the predicted running costs for the service for the next four years?

These will be consistent with previous years’ costs in the answer above, plus inflation.

What are the annual maintenance costs for Cauwood Day Centre?

Year Annual maintenance costs to the nearest £1,000
2025 to 2026 £47,000
2024 to 2025 £44,000
2023 to 2024 £45,000
2022 to 2023 £44,000
2021 to 2022 £36,000
2020 to 2021 £33,000

Is there a recruitment freeze at the service?

There is no recruitment freeze in place at the service.

What would happen to the staff if Cauwood closed?

As part of any closure and staff consultation process, in line with Human Resources and legal processes and advice, we would seek to retain as many of the staff teams as possible within Care Provider Services and minimise redundancies through transfer to other local services.

Clear communication and sensitive consultation with the Cauwood Day Service staff team would be undertaken, supported and led by Human Resources, if recommendations are approved.

What other building-based day services are there in the area?

The following services operate in Malton and Pickering:

  • Acorn is based on a farm in Malton with people completing farm-based activities such as gardening, animal care and woodwork. The service can provide personal care to people who need it. It is predominantly a daytime opportunities service with the aim to improve attendees’ independence skills
  • The Croft (Camphill Village Trust) is just outside Malton. The service offers a range of opportunities including horticulture, woodwork, animal care, creative arts and cookery. The service can support people with low, intermediate and high needs and are registered to deliver personal care (and also provide supported living)
  • Ryedale Special Families is another learning disability day service, previously operating in Malton however more recently moved to a new purpose-built facility in Pickering. The service supports young people (usually up to 25 years) with complex care needs. It can offer two-to-one support if needed and offers personal care including some nursing care interventions. They provide a range of personalised activities including cooking, physical activities and travel training. The new base in Pickering enhances their offer with access to sensory rooms and horticulture activities in addition to the activities above

Other community-based support services in the surrounding areas of Malton include:

  • Brunswick Nurseries in Bishopthorpe
  • Omega Oak Barn in Beadlam – primarily for older people, linked to a care home
  • St. Cecilia’s Day Care Services in Pickering – primarily for older people
  • Dementia Forward also provides a range of Hub Clubs and activities locally

For some people it might be appropriate to consider a wider area including Scarborough and the areas from which existing attendees of Cauwood travel from. There are further services available in these areas including, but not limited to, Mencap, Creative Daycare and Basics Plus who deliver a wide range of services for people with this level of need.

Do the above services have waiting lists?

None of the above organisations have formal waiting lists for their services.

Where are the council’s other day services, and are they at full capacity?

There is available capacity within all of our in-house, building-based day services. The nearest of which is at Castle House in Scarborough which supports people with a range of complex needs.

Other services we provide directly are:

  • Harrogate Day Services, Oak Beck, Bilton
  • Valley Road Day Service, Northallerton
  • Castle House Day Centre, Scarborough
  • Kingfisher Place, Selby
  • Craven Day Services, Jubilee Lodge and Steeping Stones, Skipton

What are direct payments and individual service funds?

A direct payment is when we give someone's personal budget straight to them, or their representative, so that they can decide how this is spent in arranging their care and support.

An individual service fund is where someone’s personal budget is held and managed by a care provider on their behalf.

Both direct payments and individual service funds can be used to attend day services or to employ someone to support a person to attend activities or venues which they are interested in. It offers a greater level of flexibility.

What evidence is there to suggest there is no demand for the service?

There have been only two new people accessing the service over the past five years. Other people prefer to access alternative provision where they are supported and enabled to access a range of other services and activities in the community.

What would be the plans regarding Changing Place facilities locally if Cauwood closes?

The Changing Place accessible toilet has minimal use, currently only an average of once or twice a week. It has been reported that there was no usage in four weeks before the launch of this consultation.

If a decision was made to close the Cauwood service, we would explore how we can maintain provision of a Changing Place in Malton.

How can we ensure that those with the greatest needs in deeply rural areas can be integrated into the broader community as mentioned in the report?

We recognise that community integration means different things to different people. We work with people and their families to understand what is important to them and identify how best to meet their needs. To make sure people with the greatest needs in deeply rural areas can be part of their wider community, support needs to be flexible and shaped around the person. This can require thinking differently about how services are delivered through working closely with local groups and services to create opportunities to connect.

Our ambition is to have inclusive communities rather than specialist, isolated provision. We aim to develop and support services with local bases that actively support people to access and participate in their communities, increasing personalisation and choice.

By listening to what matters to people and their carers, support can be tailored to help people stay involved in community life, even where distances and isolation are a challenge.


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© 2026 North Yorkshire Council

The council provides services across North Yorkshire including Harrogate, Ripon, Scarborough, Whitby, Northallerton, Thirsk, Selby, Tadcaster, Malton, Pickering, Richmond, Skipton and more.

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