Social media

We use social media to keep you up to date with what we're doing. Like or follow us for the latest news and information about our services.

During major events or bad weather, our main Twitter and Facebook feeds are the best way to get important and timely information.

Follow us

Service social media pages

Leisure, tourism and culture

North Yorkshire libraries

North Yorkshire Records Office

Tourism

Leisure

Harrogate Convention Centre

Museums

Horticultural Nursery

Environment an neighbourhoods

Monitoring of social media

The accounts are monitored during office hours Monday to Friday. Due to the volume of requests we may be unable to give you a personal response. However, if a number of people are raising similar questions we may issue one response which aims to help everyone. We may also point you in the direction of the people at the council, or at district or borough councils, who are best placed to respond to your query.

Report a problem with council services

The best way to report a problem with a council service is to use our website.

Report a problem online

Social media moderation

We welcome debate and opinion about the services we offer (even if they criticise us). However, we reserve the right to delete posts that feature any of the following:

  • offensive material such as swearing, sexism, racism or homophobia;
  • posts that libel or defame someone;
  • messages that name or identify specific council employees;
  • posts that contain incorrect information that could mislead others;
  • posts containing personal information that it would be unwise to share in public;
  • posts or comments which seek to publicise campaigns by individuals, groups or organisations;
  • spam, advertising, phishing or scam messages;
  • copyrighted material from other sites without permission;
  • messages of a political nature; or
  • anything else we consider upsetting, misleading or sensitive.

If someone repeatedly posts such material on any of our social media outlets we may block them from posting anything further to protect other users. We also reserve the right to report those posting inappropriate material to the relevant authorities.

If you wish to complain about material on our social media feeds which features any of the above, please contact us .