Personal injury claims

Information about making a personal injury claim if you have been injured as a result of something we are responsible for or a service we provide.

Personal injury claims resulting from something we are responsible for, or a service we provide, should be submitted by your legal representative via our claims portal.

Your legal representative will need to know our insurer details in order to make your claim through the claims portal. We have appointed third party administrators to receive claims via the portal on our behalf. See the table below.

For accidents up to and including 31 March 2023

Council name

Motor personal injury claims

Public Liability personal injury claims

Employers Liability personal injury claims

Craven District Council

 

Travelers Insurance Company Ltd

Policy: UCPOP3995726

Portal ID: C00157

Travelers Insurance Company Ltd

Policy: UCPOP3995726

Portal ID: C00157

Travelers Insurance Company Ltd

Policy: UCPOP3995726

Portal ID: C00157

Hambleton District Council

 

Zurich Insurance Company Ltd

Policy: QLA-08H074-0133

Portal ID:C00650

Zurich Insurance Company Ltd

Policy: QLA-08H074-0133

Portal ID:C00650

Zurich Insurance Company Ltd

Policy: QLA-08H074-0133

Portal ID:C00650

Harrogate Borough Council

 

Travelers Insurance Company Ltd

Policy: UCPOP3408138

Portal ID: C00157

Travelers Insurance Company Ltd

Policy: UCPOP3408138

Portal ID: C00157

Travelers Insurance Company Ltd

Policy: UCPOP3408138

Portal ID: C00157

North Yorkshire County Council

 

Travelers Insurance Co Ltd

Policy: UCPOP3391791

Portal ID: D00073 (Davies Group)

QBE Insurance

Policy:  Y100110QBE0121A

Portal ID: D00019

(Gallagher Bassett Uk Ltd)

QBE Insurance

Policy:  Y100110QBE0121A

Portal ID: D00019

(Gallagher Bassett Uk Ltd)

Ryedale District Council

 

Travelers Insurance Company Ltd

Policy: UCPOP5567680

Portal ID: C00157

Protector Insurance

Policy: 96431-4.1

Portal ID: C00585

Protector Insurance

Policy: 96431-4.1

Portal ID: C00585

Richmondshire District Council

 

Zurich Insurance Company Ltd

Policy: QLA-08H078-0093
Portal ID: C00650

Zurich Insurance Company Ltd

Policy: QLA-08H078-0093

Portal ID: C00650

Zurich Insurance Company Ltd

Policy: QLA-08H078-0093

Portal ID: C00650

Scarborough Borough Council

 

Zurich Insurance Company Ltd

Policy: QLA-03H069-0083
Portal ID: C00650

Zurich Insurance Company Ltd

Policy: QLA-03H069-0083
Portal ID: C00650

Zurich Insurance Company Ltd

Policy: QLA-03H069-0083
Portal ID: C00650

Selby District Council

 

Zurich Insurance Company Ltd

Policy: QLA-03H070-0123

Portal ID: C00650

Zurich Insurance Company Ltd

Policy: QLA-03H070-0123

Portal ID: C00650

Zurich Insurance Company Ltd

Policy: QLA-03H070-0123

Portal ID: C00650

For accidents on or after 1 April 2023

Council Name

Motor personal injury claims

Public Liability personal injury claims

Employers Liability personal injury claims

North Yorkshire Council

Zurich Insurance Company Ltd

Policy: QLA-08U010-0013

Portal ID: C00650

Zurich Insurance Company Ltd

Policy: QLA-08U010-0013

Portal ID: C00650

Zurich Insurance Company Ltd

Policy: QLA-08U010-0013

Portal ID: C00650

The portal is to be used for motor liability injury, employers' and public liability injury claims in England and Wales valued between £1,000 and £25,000.

Access the claims portal