We continue to work through possible solutions to deal with the ceiling issues above the pool area and we thank you for your patience during this time. This is essential so that we can provide you with a safe and reliable facility.

We will not be able to reopen the pools until after works have been planned and carried out, which we expect to run into the summer. We apologise for the disruption this will cause. The café and gym will remain open as normal.

Swimming Lessons

As a customer you have the following options:

1. We can transfer your current lesson booking to future swimming lessons once we know the full extent of the closure period. 
2. Contact us to request a refund by emailing: richmondlwh@northyorks.gov.uk

There may be availability for swimming lesson programmes at our Zest centres at Bedale, Northallerton, Stokesley and Thirsk and Sowerby, get in touch with them to find out more.

Annual swimming memberships

If you have paid for an annual swimming membership you have the following options:

1. You can go to one of the Zest centres at Bedale, Northallerton, Stokesley and Thirsk and Sowerby and they will give you a free discount card for the period of closure giving you a reduced swim rate.
2. Your annual swimming membership will be frozen and reinstated with an extension to cover the closure period.

What do I do if I use my annual swimming membership for Aquafit?

You can go to one of the Zest centres at Bedale, Northallerton, Stokesley and Thirsk and Sowerby and and they will give you a free discount card for the period of closure giving you a reduced Aquafit class rate.

Swimming - 10 for 8 block booking

If you have a current/valid swimming 10 for 8 block booking card you have the following options:

1. These can be used for swims at our Zest centres at Bedale, Northallerton, Stokesley and Thirsk and Sowerby. Show your card at reception where it will be stamped.
2. If you don't want to visit another site, please keep your swimming 10 for 8 block booking card for future use, once we know how long the closure will last.

If you choose the first option and use up your swims at another site and then wish to continue visiting that site while we remain closed, you will be issued with a free discount card at that site for the remaining period of closure. This will give you a reduced swim rate.
 

Aquafit – 10 for 8 block booking

If you have a current or valid Aquafit 10 for 8 block booking card you have the following options:

1. These can be used for Aquafit classes at our Zest centres at Bedale, Northallerton, Stokesley and Thirsk and Sowerby. Show your card at reception where it will be stamped.
2. If you don't want to visit another site, please keep your Aquafit 10 for 8 block booking card for future use, once we know how long the closure will last.

If you choose the first option and use up your Aquafit sessions at another site and wish to continue visiting that site while we remain closed, you will be issued with a free discount card at that site for the remaining period of closure. This will give you to a reduced Aquafit class rate.

You will need to book in advance and provide a health commitment statement before attending the class.

Gym members

If you have an active gym membership you have the following options:

1. You can visit our Zest centres at Bedale, Northallerton, Stokesley and Thirsk and Sowerby for use of the swimming pool only, with no extra charge. You will need to give your name at reception, and confirmation of your active membership at Richmond. You will then be allowed free access for swimming.
2. Continue to use the gym facilities at Richmond.

If you choose the first option, your membership will not cover use of the gym or classes at our other leisure centres as the gym at Richmond Leisure and Wellbeing Hub is remaining open during the period of closure.

Casual swimming

You can visit our Zest centres at Bedale, Northallerton, Stokesley and Thirsk and Sowerby on a casual pay as you go basis. Our staff will discuss the most appropriate pricing options with you.

Café

The café will remain open. Check the Myti café Facebook page for updated opening times.