Paying for care

Find out how much you may have to pay towards the cost of your social care by completing a financial assessment.

Social care services are not free. How much you pay for your care will depend on your care needs and your income and savings.

Find out how much you have to pay for your care

You will need to complete a financial assessment to work out how much you can afford to pay towards the cost of receiving care, either in your own home or in a residential home. It will also determine whether the council will help with the cost.

Our free financial self-assessment can be completed online – it’s quick and easy to complete and is available 24 hours a day.

Please note: you will be asked to pay the full cost of any care if you do not tell us about your finances or you refuse to sign the financial assessment form.

Information you will need to complete the financial assessment

We carry out a means-tested assessment to see whether you are entitled to any financial help. We will therefore ask you about your:

  • income – such as pensions, welfare benefits and earnings
  • financial assets – such as savings, investments or other capital
  • living expenses – for example council tax, utility bills

If we have reason to believe you have disposed of any financial assets in order to reduce the amount you will be charged for care, we may take these assets into account as if you still owned them.

To help you complete the online form, it will be easier if you have the following information ready:

  • pension statement
  • savings, such as bank or building society statements
  • property income
  • trust funds
  • stocks and shares
  • council tax
  • rent payments
  • National Insurance number

To help you complete the assessment please read our  online financial assessment guide (pdf / 570 KB).

Complete a financial assessment to see how much you need to contribute to your care

If you have savings or financial assets

If you have savings and / or financial assets of £23,250 or more, you will be asked to pay the full cost of care yourself, regardless of whether you need care in your own home or in a residential home.

If you need residential care and own a property, we may need to consider the value of your home.

Welfare benefits

We will check if you are entitled to, and help you claim any means tested benefits. If you aren’t entitled to help with the cost of your care, you may be able to claim a disability benefit to help you meet this cost. 

Benefits of using our online financial assessment tool 

By completing this financial assessment it may help you:

  • have a better understanding of how much care might cost earlier on in your care journey
  • make an informed decision about the next steps, such as making a formal request for support with our adult social care team
  • organise your finances so that you are prepared for future charges and avoid a build-up of costs

What happens next after completing the financial assessment

Once you have completed the online financial self-assessment you can:

  • see whether you need to contribute towards your care costs and if so, provide an estimate of what you will need to pay
  • submit your self-assessment to us online if you wish. A benefits and assessments officer will then review and confirm the exact weekly contribution you will be required to pay. They will also help you to claim any welfare benefits that you may be entitled to

If your circumstances change at all, you will need to complete another financial assessment to let us know.

Further information about paying for care

Paying for care in your own home

Short term support at home

If you need a short period of intense care and support in your own home following a stay in hospital or recovering from a serious illness, this can be provided for free. After the first few weeks, we will then review your circumstances and discuss whether you need longer term help.

If long term social care support is needed, you will then need to complete a financial assessment to see how much you may need to pay for this continued support.

How much you will pay for long term support at home

When you have care at home, we do not include the value of your main home as a financial asset so you will not have to sell it to fund your care.

If you have capital of £23,250 or more 

If your capital is over £23,250, you will be asked to pay the full cost of your care.

Capital between £14,250 and £23,250

When you have capital between £14,250 and £23,250, we will ask you to contribute towards the cost of your care. To work out how much you will be asked to pay we will look at:

  • your assessable income
  • any savings over £14,250: for every £250 (or part of £250) over £14,250, will be taken as providing you with a £1 weekly income. This will be added to your normal income 
  • any disability related costs

Couples may be assessed jointly, using both your own and your partner’s income and savings. 

Capital below £14,250 

If you have capital less than £14,250, we will not ask you to use these savings to help pay for your care costs.

After your contribution is calculated, we will make sure that you are left with enough to live on with a weekly personal expenses allowance. This weekly amount is set by central government each year.

If your financial circumstances change 

We expect you to tell us if your financial circumstances change at any time. Each year, we will review the amount you are due to pay for your care. We will also take into account changes to benefit and pension levels.

Please be aware that if your financial circumstances change, and you do not tell us, we may backdate your charges to the date of that change. A sudden increase in capital, a sale of a property or a welfare benefits award may all be considered as a change in financial circumstances.

Paying for residential or nursing home care

The cost of the nursing element of your care is the responsibility of the local NHS. Part of your accommodation and your care costs may be paid by us - this will be confirmed when you complete your financial assessment.  

A financial assessment will also need to be completed if you are going into a care home for just a short period.

How much you will pay for residential care

If you have capital of £23,250 or more 

You will be required to pay the full cost for your accommodation if you have capital worth £23,250 or more. 

Capital between £14,250 and £23,250 

When you have capital between £14,250 and £23,250, we will ask you to contribute towards the cost of your care. To work out how much you will be asked to pay we will look at:

  • your assessable income
  • any savings over £14,250: for every £250 (or part of £250) over £14,250, will be taken as providing you with a £1 weekly income. This will be added to your normal income 
  • any disability related costs

Capital below £14,250 

If you have capital less than £14,250, we will not ask you to use these savings to help pay for your care costs.

After your contribution is calculated, we will make sure that you are left with enough to live on with a weekly personal expenses allowance. This  weekly amount is set by central government each year.

If you own a property 

We take into consideration the value of your home when assessing the amount of capital you have.

In some circumstances, the property you own will not be included in your financial assessment. For example, if you are a part owner of the property, or your property is disregarded for the first 12 weeks following the start of your permanent stay in care. We will discuss these with you as part of your financial assessment.

Deferred payment scheme 

This scheme allows you to keep your property after the initial 12-week period (if applicable). It allows you to use the value of your home to pay for your residential care costs if you can’t pay them because your capital is tied up in your property. A legal charge is placed on the property to protect the council’s interest.

Full details of this scheme will be discussed as part of your financial assessment. 

If you have extra support from another person 

You can receive extra financial assistance from someone other than your spouse. We will not count this support as part of your income provided you use it to:

  • pay for something extra that the council would not provide; or
  • choose a more expensive care home than we would normally pay for

Already living in care and need extra support 

If you are already living in a care home and your capital falls below £23,250, ask us to arrange for a care manager to assess your care needs. If you wish to stay in the same home, and we agree that the level of care provided meets your needs, then we may help with the cost.

If you wish to remain living in a home which charges more than the council normally pays, you can arrange for a relative / friend to pay the difference. This is called a Third Party Top Up payment. It must be paid as part of a formal contractual agreement - with the contract between the person paying the additional amount, the council and the owner of the care home. This amount cannot be paid for out of your own capital or income.

If your financial circumstances change 

We expect you to tell us if your financial circumstances change at any time. Each year, we will review the amount you are due to pay for your care. We will also take into account changes to benefit and pension levels.

Please be aware that if your financial circumstances change, and you do not tell us, we may backdate your charges to the date of that change. A sudden increase in capital, a sale of a property or a welfare benefits award may all be considered as a change in financial circumstances.

Direct payments and personal budgets

These give you control over your care - allowing you to choose how to spend your personal budget to meet your care plan to help you live independently at home.

Personal budgets 

A personal budget is the amount of money we will pay towards the social care and support you need.

We will work out the amount of money in your budget after we have completed a social care needs assessment with you to identify:

  • what kind of care and support you need, for example washing and dressing, help at mealtimes or with shopping
  • how much it will cost
  • how much you can afford to contribute and pay yourself towards the cost of your care - this will be determined after you have completed a financial assessment

Direct payments 

You can choose to take some, or all of your personal budget as a direct payment. These payments enable you to arrange and pay for the care and support we have agreed you need, instead of us doing it for you. 

For further details visit our direct payments page.

Making payments for social care services

When to make a payment after being invoiced for your care

Once you start receiving services, the council will invoice the person in receipt of services on a regular basis four weeks in arrears. Payment should be made within 14 days of the date of the invoice.

What will happen if you do not pay 

Failure to pay a charge by the due date will lead to reminder letters and if necessary, a visit to determine the reason(s) why the person has not paid their charges. If a person refuses to pay their charges, then the continuation of their care will be at risk and legal proceedings may be taken in the courts to enforce payment.