Pay your housing benefit overpayment in the Craven area

An overpayment of a benefit happens when the benefit is paid to you which you are not entitled to.

There are several reasons why you may have received an overpayment of benefits.

  • you may have forgotten to let us know that your income has increased, for example, a pay rise or a change in tax credit or pension, etc
  • somebody may have moved into or out of your home
  • if you have other adults living with you and their circumstances may have changed
  • you may have moved out of your home and not told us
  • you may have started work, or changed jobs

Please do not rely on anyone else to tell us about any changes. You are required by law to tell us.

Pay your overpayment online