Website and telephone payments Sunday 19 May
Our website and telephone payment systems are unavailable between 9am and 2pm on Sunday 19 May. You will not be able to pay for any council services on our website or over the phone during this time.
You should apply for Housing Benefit as soon as you think you need help. Do not delay in making a claim or you may lose out.
You can only receive Housing Benefit if:
- you or your partner have a legally enforceable agreement to pay rent to your landlord
- the person who is liable to make the payments is not making them and it is reasonable for you to pay rent in order to remain in the house
- you live independently but share the accommodation with other people, for instance, joint liability
Find out what benefits you may be entitled to by using our online calculator