Report a missed bin collection in the Hambleton area

This service is delivered differently in each area of the county. This information relates to the former district of Hambleton. Looking for information in another area of the county? You can change the location here.

If your bin has been missed, we can arrange a collection in the Hambleton area.

Use this service to report a missed bin collection for domestic properties in the former Hambleton district. 

Breakdowns, bad weather such as snow, ice and high winds, and/or crew changes affect the routes of our vehicles. We have cameras on the vehicles that will be checked to fully investigate any reports of missed bins. 

Before you start 

  • was your bin or box out before 6am? 
  • did you put your bin or box out on the correct day?  
  • did you put the correct coloured bin out? 
  • did your bin or box contain the correct materials? 
  • if your garden waste bin was missed, did you have a valid licence attached? 
  • was access blocked by delivery vehicles or residents' cars? 
  • was the bin too heavy? 
  • is your bin or box clearly visible from the road? 

 Report a missed bin collection