Bus passes

Contact options for this service are listed below.

Do it online

Before you contact us, take a look at our online services related to this service:

Ways to get in touch

Use the following contact options to ask a question or to make a comment, compliment or complaint.

Webchat

Webchat is available during office hours via the 'Chat to us' button in the bottom right-hand corner of the screen.

Telephone

You can contact us by telephone on: 0300 131 2131.

Our opening hours are Monday and Tuesday 9am to 5pm; Wednesday 9.30am to 5pm; Thursday 9am to 5pm and Friday 9am to 4.30pm.

Out of hours, you can report a dangerous issue on the highway by calling North Yorkshire Police on 101. This may include issues such as accidents, flooding, spillages and dangerous potholes.

Looking to make a call using the text relay service?

A text relay service for people who are d/Deaf, hearing impaired or have a speech impediment is available via your telephone provider. Text relay offers text-to-speech and speech-to-text translation services. A relay assistant in a call centre acts as an intermediary, enabling people with hearing or speech impairments to communicate with other people over the telephone. You can find out more about the text relay service here.

Post

North Yorkshire Council
County Hall
Northallerton
DL7 8AD