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Email issues affecting services

A number of our online services are affected by the current global Microsoft issues and we are awaiting updates. If you have an urgent issue, you can call us.

If you have reported something to us online you may not receive a confirmation email during this time.

 Apologies for the inconvenience.

£100 household energy payment

We are currently awaiting detailed guidance about the payment and expect to begin making payments from January 2027. You do not need to contact us about the payment, we will let everyone know as soon as further information becomes available.

Find out more about the £100 household energy payment.

Council Tax for care leavers

Find out about Council Tax discounts for care leavers up to the age of 25.

We want to support care leavers up to the age of 25 by the granting of a discretionary reduction in the Council Tax liability.

Assistance will only be provided to care leavers who reside within the North Yorkshire area and will only be applied after the entitlement to other national discounts and exemptions have been applied. 

This is a discretionary discount. Please contact us if you think it applies to you.


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© 2026 North Yorkshire Council

The council provides services across North Yorkshire including Harrogate, Ripon, Scarborough, Whitby, Northallerton, Thirsk, Selby, Tadcaster, Malton, Pickering, Richmond, Skipton and more.

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