Housing repairs contractors

We use the following contractors to carry out improvements and repairs to our council houses:

1st Ability Ltd
A E Duffield & Sons Ltd
Affordable Mobility Limited
Ahmarra Door Solutions Ltd
Align Property Services
Allerton Damp
APEX Solutions (Yorkshire) Ltd
Arch Property Solutions
Ark Electrical Projects Ltd
Arrow Developments Ltd
AVE Aerials and CCTV
Axxiom Projects
B&K Passmore Ltd
BCS Render
Bell Group
Butler Brothers
Chadfield Property Services
Charles Walker Construction
CLC Contractors
CNG Ltd
Complete Construction & Design Ltd (CCD Ltd)
RA Daltons
Coxon Brothers
CS Scaffolding Ltd 
David Ryan Plumbing and Merrybent Bathrooms Ltd
Dolphin Mobility Yorkshire + Cumbria Ltd
Doors Plus Ltd
EA Foulds
Encompass Building Services
Equans
FB Builders Ltd
Fischer Heating
Fossil Heating and Plumbing Services Ltd
Galway Plumbing & Heating
Gleeds
Goom Electrical
Grant Store
Green Home People Ltd
Grove Building Services
GME Group
GTD Painting & Property Maintenance Ltd
Handicare Accessibility Ltd
Hartley Property Services (shelf) Ltd
Hill-Rom Ltd
Home Utility Group
Homebuilder (Scarborough) Ltd
Hudspeth Flooring
ICD Energy Ltd
Inner City Roofing (Yorkshire) Ltd
IT Electrics
IWS - Water testing
J Wood Group Ltd
Kingfisher Windows
KML Flooring
KRMartin
Mayfair Security
Mears Limited
Mereside Developments Ltd
Morgan and Lambert
NetSat Aerials Ltd
Newton Electrical
Norton Interiors
NY Highways
Pathways of Scarborough Ltd
PC Plastering
Peart Access Ramps Ltd
Phoenix Building Contractors Ltd
PHS Home Solutions
Plumbcraft (Yorks) Ltd
Prism UK Medical Ltd
RDV Contracting Ltd
Safety Ramps UK Ltd
Sayes Heating
SC Electrics
Shard Construction Ltd
Simpson (York) Limited
Smith and Prentice Ltd
Spain Building and Maintenance
SPG Refurbs Ltd
Stannah Lifts
Stiltz Limited
Sureserve Compliance
Terry Group Ltd
Tersus
TK Access Solutions Limited
TM Joinery & Building Contractors Ltd
Tom Willoughby
UK Test Pat Testing
Vickers Projects Ltd
Watertight Bathrooms Yorkshire
Wessex Lift Co Ltd
William Birch & Sons Ltd
YES Energy
Yorkshire Seamless Gutters UK Ltd 

If you want to check that someone is one of our official contractors please contact us.

Contractor access to your home

Our contractor will contact you to arrange an appointment to carry out work. This could be by phone call, email or letter.

The contractor will try to contact you three times. If they cannot get in touch with you, they will pass the job back to us. We will then continue to try and make contact with you, using your preferred contact method and in-line with our access procedure. 

When the contractor arrives

When one of our contractors visits your home you should:

• check their identification before you let anyone into your home - our contractors will always show you their official identification
• keep children safe whilst work is being carried out
• make sure pets are secured away from the area of work
• make sure there is clear access to the repair area
• provide a smoke-free environment for any repair operative or contractor who comes into your home in line with the government's smoking regulations
• make sure you or another adult is present at all times when the contractor is in your home

Standards we expect from our contractors

When one of our contractors (or their subcontractors) visits your home they should always:

• show you their official identification
• confirm what repair they plan to do
• tell you how long the work will take and which rooms will be affected
• ask if materials and tools can be left in a particular place to avoid inconvenience or danger
• make sure there's safe access in and out of your home
• be polite
• tell you if they need to leave - and tell you why and when they'll return
• park their vehicles considerately
• make sure your essential services are reconnected at the end of the day
• leave the repaired area clean and tidy
• tell you why a repair may need another visit (and when that will happen)
• tell you how to use any new equipment installed and give you an instruction manual if available
• tell you about anything you should do or not do after work is finished, for example 'do not touch wet plaster for 2 hours'

Our contractors must never:

• play radios or smoke in your home
• work under the influence of alcohol or drugs
• try to get private (paid) work from you

Report a problem

If you have any problems with one of our contractors we want to hear about it. This could be a quality of work or a behaviour problem.

Contact us to make a complaint