Memberships in the Harrogate, Knaresborough and Ripon area

Our all-inclusive membership option gives you unlimited access to our great facilities including our state-of-the-art gyms, heated pools and a great range of exercise classes:

our gyms are packed with the latest equipment to help you reach your goals, whether you want to use free weights, resistance or cardio we have got you covered
swim in any of our heated pools, with dedicated sessions for lane swimming so you can make the most of your swim
we have over 100 exercise classes a week, whether you love the intensity of a Les Mills RPM class or are looking to unwind with yoga, we have a class for you
if you are looking to relax you will find no better place than our dedicated sauna and steam rooms at Harrogate, Knaresborough and Ripon Leisure and Wellbeing Hubs

Types of memberships

All-inclusive membership

Enjoy access to all our fitness centres, group exercise classes and swimming pools at:

You also get access to all classes and facilities at:

All-inclusive membership benefits

a free induction, personal fitness programme and regular reviews
unlimited access to our gyms, fitness classes and swimming pools within timetabled sessions
book classes two weeks in advance instead of one

All-inclusive membership prices

Membership type	Price	How to join
Adult	£44.95 per month	Join online today You can also join in person at our leisure and wellbeing hubs
66 and over, students (16 and over) and concessionary rate	£35.95 per month	Join in person at our leisure and wellbeing hubs, our team will be able to assist you with your application and verify your eligibility
Junior (12-15)	£23 per month	Join in person at our leisure and wellbeing hubs, you will need a parent or guardian to sign our junior membership consent form (pdf / 97 KB)

You can save money by paying for 12 months advance.

If you work for one of our corporate partners you can get 15% off an all-inclusive membership. Join in person at our leisure and wellbeing hubs, our team will be able to assist you with your application and verify your eligibility.

Our membership schemes do not require you to pay a joining fee and they do not tie you into a long-term contract.

If you decide you do not want to continue with your membership you can cancel at any time, just speak to a member of our team.

Before joining please read our terms and conditions.

Gym only memberships

Our gym only membership gives you access to our fitness centres at:

Membership benefits

a free induction, personal fitness programme and regular reviews
unlimited access to our gyms

This membership does not include access to any of our fitness classes, including pool based ones, or the sauna and steam room. You will need to pay as you go to use those or choose an all-inclusive membership.

Gym only membership prices

Membership type	Price	How to join
Adult	£33.95 per month	Join online today You can also join in person at our leisure and wellbeing hubs
66 and over, students (16 and over) and concessionary rate	£27.70 per month	Join in person at our leisure and wellbeing hubs, our team will be able to assist you with your application and verify your eligibility

You can save money by paying for 12 months advance.

Our membership schemes do not require you to pay a joining fee and they do not tie you into a long-term contract.

If you decide you do not want to continue with your membership you can cancel at any time, just speak to a member of our team.

Before joining please read our terms and conditions.

Swim only memberships

Our swim only membership gives you unlimited access to all our swimming pools during timetabled sessions.

Swim only membership prices

Membership type	Price	How to join
Adult	£33.95 per month	Join online today You can also join in person at our leisure and wellbeing hubs
66 and over and concessionary rate	£27.70 per month	Join in person at our leisure and wellbeing hubs, our team will be able to assist you with your application and verify your eligibility
Child (3 to 15 years old)	£20 per month	Join in person at our leisure and wellbeing hubs, you will need a parent or guardian to sign our junior membership consent form (pdf / 97 KB)

You can save money by paying for 12 months advance.

Our membership schemes do not require you to pay a joining fee and they do not tie you into a long-term contract.

If at any time you decide you do not want to continue with your membership you can cancel it - just speak to a member of our team.

Before joining please read our terms and conditions.

Community membership

Enjoy access to all classes and facilities at:

Membership type	Price	How to join
Adult	£33.92 per month	Join online today You can also join in person at our leisure and wellbeing hubs
66 and over, student (16 and over) and concessionary rate	£25.50 per month	Join in person at our leisure and wellbeing hubs, our team will be able to assist you with your application and verify your eligibility

Our membership schemes do not require you to pay a joining fee and they do not tie you into a long-term contract.

If you decide you do not want to continue with your membership you can cancel at any time, just speak to a member of our team.

Before joining please read our terms and conditions.

Paying for your membership

Once you have chosen your membership the direct debit will be set up to take payment of your membership on the first of every month.

If you join before the 20th of the month, you will need to pay for the part of that month you will be a member for, at the time you join. Your first direct debit payment will then come out at the start of the next month.

If you join after the 20th of the month, you will need to pay for the part of that month you will be a member for as well as the whole of the following month, at the time you join. Your first direct debit payment will then come out at the start of the month after.

Terms and conditions for gym and swim memberships

The membership agreement is made between you ‘the member’ and the Active North Yorkshire operated Leisure and Wellbeing facilities and Wellbeing Hubs.

General

a minimum age of 12 applies to all gym-based memberships
a minimum age of 16 applies to all group exercise classes
no minimum age applies to swimming memberships although the child admissions policy still applies
all prices are subject to change in April each year. We will give 10 days notice to members before any change to direct debit payments
all memberships are non-transferrable and will require a photo of the member to be kept on our leisure management software linked to the membership. This will be used to check your identity when accessing the facilities
we do not accept bookings, inductions or enrolments without payment. Membership enrolment and subsequent access to facilities and activities are only available on receipt of completed forms
you should consult your doctor before you start any exercise programme or class if you are not sure whether it is suitable. You will be responsible for advising us of any changes in your circumstances that may affect your ability to exercise
we cannot accept liability for loss or damage to you or your guest’s property in our facilities or the car park unless that loss or damage was caused by our negligence

Member conduct

appropriate clothing and footwear must be worn for all sessions. Trainers must have non-marking soles. Shoes, boots, or bare feet are not deemed acceptable for classes. Management reserves the right to request members to leave the facilities if footwear is deemed dangerous or likely to result in injury. Shoes or boots with cleats, Shimano pedalling dynamics or studs must not be worn to move around our facilities. If you are wearing studs or cleats please make sure you only stand on the matting provided and remove or change footwear to leave the class
management reserves the right to refuse access to any facilities if they suspect members are under the influence of drugs or alcohol
management reserves the right to refuse access to any facilities at any point and with immediate effect if it is in the reasonable opinion of Active North Yorkshire staff necessary to do so in the interests of the safety of the public or members of staff. In this event occurrence, your membership will be cancelled or suspended at the point of notification

Membership fees and charges

Price for life

the 2011 offer guaranteed existing members the same price for the life of their membership
this is only guaranteed at the price of your membership at the time of the offer. Members cannot change to another price for life or add or transfer membership to another price for life
cancellation or change of membership will nullify the price for life

Pay up front

your membership will automatically end once the specified length of the membership has expired
your membership is non-refundable and non-transferable
your membership cannot be paused, frozen or changed to another membership type

Discounted memberships and concessionary rates

in order to qualify for any discounted membership option, you are required to supply evidence of your eligibility. A list of acceptable evidence and the concessionary rates we offer can be viewed here
you will be charged the full membership rate until you provide acceptable evidence whereby your direct debit will be adjusted for the next payment to the discounted rate
concessionary rates are only valid for set periods as defined within the concessionary entitlement policy. Please ask us for further details, prior to obtaining a discounted membership
failure to present recent evidence when requested to do so may result in the loss of your concessionary entitlement and your access to facilities to the facilities may be restricted

Junior membership

junior members must complete an induction and have a completed parental consent form before using the facilities
supervised gym sessions will be available to book via the app. Access outside of these times is only permitted on a one-to-one basis with a parent or guardian who has paid to use the facility
junior members are requested to adhere to any guidance regarding use of the facilities

Change or cancellation of direct debit membership

changes to direct debit memberships can be made by contacting the site your membership is linked to. Any change in price will automatically be calculated and payment will be required immediately where there is an increase in cost. Direct debit payments will be adjusted for the following months’ payment
we require one calendar months’ notice if you decide to change or cancel your membership
you can cancel your membership by contacting the site your membership is linked to
any queries regarding a change or cancellation to your membership should be directed to the facility that your membership is linked to or contact us
direct debit bank instructions should not be cancelled until after you have made your last payment

Cooling off period

we offer a 14 day cooling off period for memberships. The 14 day cooling off period begins the day after the membership has been taken out. If you decide within the cooling off period you do not want to continue with your membership, we will refund the full pro rata payment providing you have not attended any sessions. If you have attended sessions we will deduct however many days attended from your pro rata refund

Facility closure

facilities may be closed for up to seven days over the Christmas period in addition to standard bank holidays. Exact closure dates will be advertised on our Active North Yorkshire venue pages
during the Christmas period, we will endeavor to keep one leisure and wellbeing facility and one swimming pool open excluding bank holidays
facilities may close to enable maintenance
refunds or adjustments to membership fees will not be given to cover periods of closure

Replacement cards or fobs

a charge will apply to reissue lost or stolen membership cards
a charge will apply for a replacement wellness fob

Bookings, classes and inductions

for your own safety, we recommend all members complete an induction with a member of the wellness team. All members are required to read and comply with our Health Commitment Statement
if a class or induction requires a payment, this will be required at the time the booking is made
a minimum of three hours’ notice is required for cancellation of an induction. We cannot offer a refund to you if you cancel your induction and give us less than three hours’ notice
refunds outside of the three hour cancellation period can be processed through the reception teams

Bookings and classes

members can book classes up to two weeks in advance. Classes will be made available to non-members one week prior to a class commencing, subject to availability
if you are unable to attend a booked class a minimum of three hours’ notice is required. If you give less than three hours’ notice, you will not be entitled to a credit and no refund will be provided to you
refunds outside of the three hour cancellation period can be processed through the reception teams
in order to maximise group exercise spaces for our members failure to attend a class that you have booked will result in £7.45 non-attendance fee. You will also be prohibited from making advance bookings until the non-attendance charge has been paid. Payment can be made either through your online membership account or at site
you may cancel a class via your membership account, in person or by contacting the facility where the class is taking place directly. Bookings or cancellations will not be accepted if left on an answerphone. Facility contact details can be found on our Active North Yorkshire venues page
all classes run with a minimum number and are subject to cancellation if the minimum number is not met
late entry to classes is not permitted
in the event that we have to cancel a class or booking, all bookings will, where possible, be transferred to the next week. Pay-as-you-go customers will be offered a full refund for the cancelled class

Data protection

We will record and retain any personal information you give us in accordance with current data protection legislation. For more information, see our privacy notice.

The direct debit guarantee

this guarantee is offered by all banks and building societies that accept instructions to pay direct debits
if there are any changes to the amount, date or frequency of your direct debit we will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request us to collect a payment, confirmation of the amount and date will be given to you at the time of the request
if an error is made in the payment of your direct debit, by ourselves or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when we ask
you can cancel a direct debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us