Hitting Hard Project

This privacy notice is designed to help you understand how and why North Yorkshire Council processes your personal data. This notice should be read in conjunction with our corporate privacy notice.

Who are we?

North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR).

Consultants have been procured to produce an assessment of the problems that occupiers and owners of hard-to-decarbonise homes have when transitioning towards zero carbon, and an action plan of how this information can be used by the council to focus further rounds of LADS/HUGS funding with the support of the shared prosperity fund. The project is split into two distinct focal points – traditional stone homes in the Yorkshire Dales and victorian terrace homes.

Completion of the research report will allow the council to bid for top-up funding for hard-to-decarbonise homes and facilitate equitable access to the energy transition for owners and occupiers of stone homes and Victorian terraces, especially the fuel poor, assisting them to benefit from more accessible decarbonisation, resulting in more comfortable, cheaper-to-run homes. 

The hitting hard project will directly prepare the council to better utilise the expanding portfolio of housing decarbonisation funding opportunities (e.g. green homes grant local authority delivery schemes, energy company obligation, home upgrade grants) and will support the ambition to transform the lives of more homeowners who live off the gas grid, particularly in rural areas.

The council has appointed Veritau to be its data protection officer. Their contact details are:

Information Governance Office


West Offices

Station Rise


North Yorkshire


Email: infogov@northyorks.gov.uk

Tel: 01904 552848

What personal information do we collect?

The Council collects the following personal data:

  • name
  • address
  • email address
  • telephone number
  • photographs of property
  • measurements of property
  • correspondence with you via our website, email and phone conversations)
  • call recordings (you will be informed upon contacting the council if your call is being recorded or monitored). 

Why do we collect your personal information?

We use your personal information to allow us to undertake site visits where property information will be gathered for qualitative analysis of retrofit issues.

Who do we share this information with?

Information you provide may be shared with the following:

  • council departments
  • appointed contractors, Sustenic
  • government departments for example, HMRC and DWP
  • funding bodies

How long do we keep your information for?

The council will retain your personal information in accordance with the organisation’s retention schedule. For the purposes of satisfying its statutory obligations, the council is required to retain some information for a set period. However, where statutory retention periods do not apply, the council will only retain the data for as long as necessary to fulfil the purpose it was collected for.

What is our lawful basis for processing your information?

North Yorkshire Council relies on the following lawful basis to process your personal data:

UK GDPR Article 6 (1) (b)- processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.