General admission

To ensure everyone's safety:

• customers are advised not to swim if you have eaten a meal in the last hour
• follow the lifeguards instructions, they want you to have a great swim in safety
• please inform the lifeguards if you have any medical condition that may compromise your safety or that of other swimmers before entering the pool
• you should not enter the pool if you have experienced sickness or diarrhoea symptoms in the last 48 hours, or 14 days if diagnosed by a GP with cryptosporidium
• appropriate swimwear must be worn at all times, swimwear which is not made from chlorine-resistant materials may be damaged:
  • swimming trunks or shorts
  • knee length shorts including board shorts
  • bikinis or tankinis
  • swimming costumes
  • lycra leggings, including below the knee ones
  • close-fitting short and long-sleeve t-shirts
  • swim dresses
• we recommend weak or non-swimmers wear close-fitting swimwear, such as swimming trunks or full swimsuits to help their learning
• inappropriate swimwear must not be worn in the pool unless approved by management for sensitivity or other reasons:
  • underwear
  • any garment with obscene of offensive pictures of slogans
  • denim or heavy garments, including cotton leggings
  • long flowing clothes and baggy t-shirts
• please shower and use the toilet facilities before swimming

Children

To ensure everyone's safety:

• children under the age of eight must be supervised at all times by a responsible adult (aged 16 or over)
• a responsible adult can supervise a maximum of two children
• adults should maintain a constant watch over the children and remain in close contact with weak or non-swimmers
• appropriate swimwear must be worn at all times:
  • swimming trunks or shorts
  • bikinis or tankinis
  • swimming costumes
  • float suits or neoprene float jackets
  • knee and elbow length suits
  • children who are not yet toilet trained must wear swim nappies - these are available for purchase at reception

Safeguarding

If you have any concerns about the welfare of a child or vulnerable adult, please ask to speak to the duty manager.

Customers are welcome to take photographs while participating in sport and fitness activities within family and social groups.

Consent requirements

In certain situations, we require written approval in advance. These include commercial photography related to sporting or coaching events and promotions. If you are unsure, please ask our site duty manager.

Restricted areas

Photography or videography is not permitted in changing rooms, toilets or the sauna.

Reporting concerns

If you are concerned about someone using a camera, mobile phone, or other device, please contact reception.