Universal Credit is a benefit scheme that replaced six existing benefits with a single monthly payment.
You need to claim Universal Credit on the government website
In exceptional circumstances, alternative payment arrangements can be made. This will be discussed when you make your claim but it is conditional on you engaging with the personal budgeting support service.
Citizens Advice can provide additional help with online access and support to make your claim for Universal Credit. You can contact Citizens Advice using their website.
If you are receiving the housing element of Universal Credit but still have a shortfall in paying rent, you may be eligible for a Discretionary Housing Payment.