Bulky waste

There are lots of ways you can get rid of large furniture items that you no longer want. You can reduce the amount of waste going for disposal and support local charities and reuse organisations.

Before you book a collection, why not try to:

• donate unwanted items to  local charities and reuse organisations (pdf / 835 KB)
• give them away for free - on sites such as Freecycle or Freegle

You can dispose of bulky items at a Household Waste Recycling Centre, free of charge.

Asking someone to take your items away

Your waste is your responsibility. If you pay someone to get rid of it for you, you must make sure they're a licensed waste carrier.

You can check online at the Environment Agency website to find a licensed waste carrier.

Booking a bulky waste collection

You can book a bulky waste collection for large household items too big to be taken away in your normal bin collections.

We offer a bulky waste collection service in most parts of North Yorkshire. We charge for this service.

What we can collect

Bulky waste can include:

upholstered domestic seating such as:

• upholstered sofas and armchairs
• upholstered sofa beds
• upholstered chairs including dining chairs and office chairs
• upholstered stools
• beanbags
• floor and sofa cushions

Please ensure any damage is sealed with tape or plastic, and covered. How we collect these items is in line with UK Government requirements for the disposal of upholstered seating.

• household furniture such as sofas, beds, and tables
• mattresses
• fridges
• freezers
• washing machines
• tumble dryers
• cookers
• ovens
• carpets
• other furniture or electrical items that won't fit in your wheeled bin

What we cannot collect

We cannot collect:

• asbestos - find advice about dealing with asbestos in our health and safety section
• bags of household waste
• builder's waste, soil, garden waste, or rubble
• car parts including tyres
• chemicals and other hazardous waste
• commercial waste
• fixtures and fittings including bathroom and kitchen fittings, doors and windows
• pianos
• radiators and central heating boilers

These are not complete lists. If in doubt, we can give you more information on what can or cannot be collected when you make your booking.

How much does it cost?

There is a minimum charge for this service of £36 for up to two items. You may be entitled to a concessionary rate if you receive a means-tested council tax reduction.

Book a bulky waste collection

Terms and conditions

• we will only collect items you have told us about at the time of booking
• we will only collect items from outside your property. They must not be stored in a garage, shed, or other out-building, or be obstructed by vehicles or other barriers. They must be easily accessible for collection and at the closest point to the main road. Please tell us where the items will be left at the time of booking
• we will inform you of the day your items will be collected (this is usually within three weeks of your booking being made)
• collections can start from 6am

Cancel a bulky waste collection

You can cancel your bulky waste collection online. You must give us two clear working days' notice.

Cancel a bulky waste collection

Refunds

We will refund your bulky waste payment if:

• you cancel your bulky waste collection and give us two clear working days' notice
• we were unable to collect your items due to operational issues
• we rescheduled your collection to a date which isn't acceptable to you

We will refund you using the original payment method you made the booking with.

We can't offer a refund if we attempted to collect your items and couldn't because of:

• locked gates
• blocked access / items were obstructed by vehicles or other barriers
• loose dogs
• items being too heavy
• item description at the time of booking didn't match the item left out for collection
• items being removed by a third party

If you have any concerns about these, please check with us during booking.