Please contact us about an existing booking by email or telephone and include your venue, date of ceremony and booking reference in the subject line.
We will respond to your email as soon as possible, but please be advised that we are very busy at this time. There is no need to call our Customer Service Centre.
Securing a booking
You will need to pay a deposit to secure the booking. View current registration fees. We are unable to hold a timeslot without taking a deposit.
Once your ceremony is booked, you will need to give notice of marriage or civil partnership - known as ‘giving notice’. You will need to make an appointment with the register office where you live (and pay council tax), and bring specific documents.