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Trading standards advice and guidance leaflets

View trading standards advice and guidance leaflets on a range of popular topics.

Consumer advice

Consumer advice is available by calling 0808 223 1133. This includes making complaints about a trader, product, or to report a scam. This service is provided on our behalf by the Citizens Advice Service and they will pass details of enforcement issues to us. You can find out more on the Citizens Advice Service website.

Animal health - advice and guidance

Advice and guidance on animal health-related topics, including infections and diseases, animal movement, slaughter, feed hygiene, and more.

Consumer rights - advice and guidance

Advice and guidance on consumer rights-related topics, including consumer contracts, description of goods, returns policies, sale and supply of goods, package holidays and more.

Disputes - advice and guidance

Advice and guidance on dispute-related topics, including gathering evidence, insolvency, misleading practices, writing an effective letter of complaint and more.

Fair trading and pricing - advice and guidance

Advice and guidance on fair trading-related topics, including consumer contracts, internet auction sites, used cars, ticket sales, consumer credit and more.

Food - advice and guidance

Advice and guidance on food-related topics, including food labelling, weights and measures, food composition, disposal, colouring and more.

Miscellaneous - advice and guidance

Advice and guidance on miscellaneous topics, including age-restricted products, fireworks, cigarette lighter refills and solvents, tobacco, knives, sunbeds and more.

Other problems - advice and guidance

Advice and guidance on miscellaneous problem topics, including cons, rail travel, responsible pet ownership, timeshares and holiday clubs and more.

Problems with goods - advice and guidance

Advice and guidance on goods-related topics, including guarantees and warranties, your rights, pricing law, buying at home, on the internet or on premises and more.

Problems with services - advice and guidance

Advice and guidance on service-related topics, including buying at home, over the internet or on premises, buying communications packages, guarantees and warranties and more.

Safety - advice and guidance

Advice and guidance on safety-related topics, including food, electrical, toy and cosmetics safety, second hand goods, unsafe goods and more.

Vehicles - advice and guidance

Advice and guidance on vehicle-related topics, including buying used cars or motorcycles, vehicle repairs, quad bikes and off-road vehicles and more.

Weights and measures - advice and guidance

Advice and guidance on weights and measures-related topics, including average quantities, delivery of oil and gas, sale of alcohol, weighing equipment and more.

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© 2026 North Yorkshire Council

The council provides services across North Yorkshire including Harrogate, Ripon, Scarborough, Whitby, Northallerton, Thirsk, Selby, Tadcaster, Malton, Pickering, Richmond, Skipton and more.

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