The Community Trigger case review is a way for you to have your case reviewed, if you feel it should be, and allows organisations to look again at what has been done to resolve any issues for you.
Your case will be looked at by a panel of individuals from organisations relevant to the case and reported issues. They will consider whether the action undertaken should be adequate to address the problems, based on reasonable expectations and timescales.
The Community Trigger case review cannot be used to make complaints against individuals who have worked on your case. To do so, you must use the complaints process of the individual’s organisation.
You can request a Community Trigger case review if you are a victim of anti-social behaviour who has reported three incidents of anti-social behaviour, which has caused harassment, alarm or distress, in a six month period.
Each report must have been formally recorded by the police, council or housing provider and made within one month of the incident occurring. The three reports do not need to have been made to the same organisation.
If consent has been given, a third party can request a case review to be held on behalf of a victim or victims. Third parties could be a carer, family member, community group, resident’s association, MP, local Councillor or support worker and could act for more than one victim.
Community Trigger case review request
You should contact us if you want to request a Community Trigger case review. The case review process should take a maximum of eight weeks from receiving your completed application form to the development of an Action Plan - if that is the outcome of the Review Panel.
The eight weeks will give enough time to collate all the relevant information, and for the Review Panel to consider it. In some cases, the process can be quicker. Your local Hub will keep you updated on progress being made including any changes to the expected timescales. If you are unhappy with the outcome of the Community Trigger Case Review, you are able to appeal the decision.
Community Triggers received 2022 to 2023
| Area | Number of Triggers Received 2022 to 2023 |
Number of Triggers to meet threshold 2022 to 2023 |
Number of Triggers that resulted in further action 2022 to 2023 |
|---|---|---|---|
| Craven | 1 | 0 | 0 |
| Hambleton | 0 | 0 | 0 |
| Harrogate | 2 | 2 | 0 |
| Richmondshire | 2 | 1 | 1 |
| Ryedale | 0 | 0 | 0 |
| Scarborough | 2 | 1 | 0 |
| Selby | 0 | 0 | 0 |
Community Triggers received 2021 to 2022
| Area | Number of Triggers Received 2021 to 2022 |
Number of Triggers to meet threshold 2021 to 2022 |
Number of Triggers that resulted in further action 2021 to 2022 |
|---|---|---|---|
| Craven | 1 | 0 | 0 |
| Hambleton | 0 | 0 | 0 |
| Harrogate | 2 | 2 | 2 |
| Richmondshire | 0 | 0 | 0 |
| Ryedale | 0 | 0 | 0 |
| Scarborough | 0 | 0 | 0 |
| Selby | 1 | 1 | 1 |