Rockwood Score 6

• meals on wheels service delivery – may need help with heating up meals
• meal preparation
• reminders to complete personal tasks and take medication
• shopping completed

Social needs of the individual may be met by volunteers:

• befriending in person or by phone
• transporting to social activities in community-based provision. This provision should have skilled staff to support needs of attendees
• support organisations offering one to one support with specialist advisors either online, by phone or in person for friends, family and the individual
• exercise at home programmes as part of the wider support offer to the person

Support for carers is important at this stage:

• peer support
• carers sitting service and / or respite day service support
• supported connections with wider community

There is a need to keep all those supporting the individual in the loop.

• organisations with which the individual already has a relationship may continue to offer support
• small to medium sized interest based or geographically based voluntary or community sector organisations with appropriately trained staff or volunteers
• volunteer led activity or interest groups with appropriate knowledge, skills and training
• social enterprises with trained volunteers and/or paid staff
• privately provided activity groups
• private providers

• Community Transport is a not for profit transport provision, run by the community for the community. Information on local providers can be found on Go Local website
• Home from Hospital on the carers' resource website – North Yorkshire is a free service for people aged 18 and over who are being discharged home and need extra support
• our Ask Sara service provides impartial information and advice about equipment to make daily living easier
• blue badges help disabled people with severe mobility problems to access goods and services by allowing them to park close to their destination. Even if someone no longer drives, they can obtain a blue badge to use if a family member, friend, neighbour or volunteer drives them to access services or shops
• the warm and well website in North Yorkshire offers practical solutions to reduce fuel poverty and supports people to stay warm and well in their homes
• many people are entitled to a pension top up, even if they have a private pension and savings, more information is available on the pension credit eligibility checker on the government website
• online home fire safety check on the Safelincs website
• Register as a priority customer with utility companies. This means, should an incident occur which does trigger a major response, utility companies have the information they need to prioritise help. Links to main utility providers are:
  • Yorkshire Water website
  • Northern Powergrid website
  • Northern Gas Networks website
• our care directory contains information about social care services available in North Yorkshire and lists care providers and nursing homes on the approved provider list (APL)
• information about North Yorkshire libraries
• supporting people affected by dementia across North Yorkshire information on the Dementia Forward website
• Social care can assess people over 18 who have, or appear to have, an illness or a disability and may benefit from receiving care services
• help and advice for people who look after a relative, friend or neighbour but are not employed to do so. They are classed as adult carers. Information available on our adult carers page

Primary Care Networks: The Wharfedale, Airedale and Craven alliance, modality

Community support organisations providing information, some services and signposting to local support:

• assisted bin collections
• Skipton Step into Action website
• Staying healthy independent and connected website
• Age UK North Craven website
• more sources of support can be found on the Compass website
• Lifeline services are provided by Yorkshire Housing which assesses applicants. Telecare equipment is installed by the Craven home improvement agency. Social housing tenants interested in Telecare should speak initially to their housing officer. Otherwise, please contact Yorkshire Housing: 0345 366 4404

Primary Care Networks: Hambleton North; Hambleton South; South Hambleton and Ryedale

• assisted bin collections
• Hambleton Community Action website
• Easingwold and District Community Care Association website
• Community works (Thirsk) website
• Stokesley and District Community Care Association website
• Age UK North Yorkshire and Darlington website
• Telecare Services

Primary Care Networks: Knaresborough and Rural, Heart of Harrogate, Mowbray Square, Ripon and Masham

• assisted bin collections
• Harrogate and District Community Action website
• Ripon Community House - hub for community life in Ripon and the surrounding villages
• Nidderdale Plus website
• Knaresborough Connector website
• Boroughbridge Community Care Facebook page
• Masham Community Office on the Visit Masham website
• Supporting Older People - a registered charity aiming to alleviate loneliness and isolation often experienced by older people living on their own.
• Cliff House Community Support Services website, (15 to 20 miles around Knaresborough)

Primary Care Networks: Richmondshire

• assisted bin collections
• The Bridge (Catterick Garrison) website
• leisure facilities in the Richmondshire area
• Leyburn Arts and Community Centre website
• Telecare Services

Primary Care Networks: Whitby Coast and Moors, South Hambleton and Ryedale

• assisted bin collections
• Community Service, Carers Plus Yorkshire website
• Ryedale Community One Stops Facebook page
• Telecare Services

Primary Care Networks: North Riding Community Network, Scarborough Core, Filey and Scarborough Healthier Communities' Network, Whitby Coast and Moors

• assisted bin collections
• Age UK Scarborough and District webpage
• Scarborough, Whitby and Ryedale Mind website
• Coast and Vale Community Action website
• Revival North Yorkshire website
• Telecare Services

Primary Care Networks: Selby Town, Tadcaster and Selby Rural

• assisted bin collections
• Selby District Association of Voluntary Service website
• Tadcaster Voluntary Car and Services Association website
• working with Sherburn Visiting Scheme website
• Telecare Services