Online forms and services Wednesday 21 October
Many of our online forms and services are unavailable today, Wednesday 21 October. This includes the My Account portal. We hope to make them available soon. Please try again later.
Tell us about your income and household spend before agreeing to a payment arrangement.
If you have received a Final Notice, Summons or Liability order and want to make an arrangement to pay the arrears please use the payment proposal form payment proposal form to suggest a payment plan.
If we have suggested a payment arrangement to you following a Summons or Liability Order and you cannot afford this tell us about your income and household spend and suggest an alternative payment arrangement.
You will need to tell us details of your monthly income, such as:
You must also tell us about any household contributions from other adults in your home, such as:
We will also ask you to give us your:
We will also ask you to tell us how much you spend on household bills, such as: