Council Tax, rates and benefits systems changes
We've upgraded our Council Tax, business rates and Housing Benefits systems and added better and improved self-service features for all our customers.
Pay your Council Tax online, set up a Direct Debit, ask for a refund or a copy of your bill.
Pay Council Tax by Direct Debit
If you prefer never having to worry about making or missing payments, join 215,000 (70%) other residents of North Yorkshire and pay automatically by Direct Debit.
All the normal Direct Debit safeguards and guarantees apply when you set up an instruction online. No changes in the amount, date or frequency of a payment can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error, you are entitled to an immediate refund from your bank or building society.
Choose to pay on the 1st, 8th, 15th, 20th, 22nd or 25th of the month and choose 10 or 12 instalments per year.
Pay Council Tax online
You will need your Council Tax reference number and your credit or debit card details.
Pay Council Tax by phone
Please call 0300 131 2 131. You will need your Council Tax reference number and your credit or debit card details.
If your Council Tax reference number contains a letter - for example an ‘X’ - you cannot pay by phone right now. You should choose another payment method.
Pay Council Tax at the Post Office and Paypoint
You can pay at any Post Office or PayPoint outlet using a council tax bill that has a barcode on it. Post Offices will accept cash, cheques and debit or credit cards up to a value of £999.
- find your nearest Post Office branch on the Post Office branch finder
- find your nearest PayPoint outlet online
Council Tax refund
You can ask for a Council Tax refund if we've told you that your Council Tax account is in credit.
You will need to tell us:
- your Council Tax account reference number
- your bank details