Website and telephone payments Friday 26 April
Our website and telephone payment systems are unavailable between 6pm and 10pm on Friday 26 April. You will not be able to pay for any council services on our website or over the phone during this time.
National helplines, mental illness support, and urgent help for those who need support.
If you are experiencing difficulties with your mental health and would like some support please contact one of the local services below:
Helpline for those struggling with emotional wellbeing - Hear to help: 01423 856 799
Need urgent support?
If you need urgent support or you feel suicidal, please call the Samaritans on 116 123 or find more support on the Samaritans website.
Samaritans
You can talk to the Samaritans any time you like, in your own way, and off the record - about whatever is getting to you. You don't have to be suicidal.
Telephone 116123 or see the Samaritans website.
Self-help guides
You might find these self-help guides useful.
- Samaritans self-help guide - Are you distressed or thinking about suicide?
- Samaritans self-help guide - Are you worried about someone who is distressed or thinking about suicide?
Help with mental health issues
There are many types of mental health issues, including;
- anxiety
- depression
- abuse and neglect
- addictions
- Alzheimer's disease
- dementia
- eating disorders
- grief and loss
- stress and trauma
If you are struggling with your mental health, you can find support through your doctor, they will be able to explain the treatments available and support your wellbeing. Find GP services on the NHS website to find your local doctor. You can also find mental health services for young people on the NHS website and mental health helplines on the NHS website.
Support for veterans
If you are about to leave the Armed Forces, have just left, or left years ago the Op Courage website offers expert mental health and wellbeing support. As well as being able to contact them directly, GPs, charities and friends and family of those who need support can also contact them.
Additional information from NHS
See the NHS pages below for more information on mental health problems:
- clinical depression on the NHS website
- depression self-assessment test on the NHS website
- coping with money worries on the NHS website
- low mood and depression on the NHS website
- mental health on the NHS website
- ten stress-busters on the NHS website
Additional national support
- the every mind matters website includes information about stress, anxiety, mood, worry, and getting enough sleep
- the Young Minds website provides child and adolescent mental health support
- you can learn about wellbeing in the workplace on the five ways to wellbeing section of the Mind website
- the Go-To website provides wellbeing and mental health support for young people
- the Kooth website is a digital mental health community