Information for leaseholders in the Harrogate area

Information for leaseholders and ways to pay your service charge.

If you buy a council flat or maisonette from us through the right to buy scheme, or from a previous owner, you become a leaseholder.

This means you have bought a leasehold interest in your home and we own the freehold. Your lease is a legal document and sets out the rights and responsibilities of both parties, including your responsibility to repair and maintain the property and pay the service charges.

Leaseholder information

 You can find out more about leaseholder rights and responsibilities in our leaseholder handbook (pdf / 256 KB)

To find out more on how we operate services for leaseholders, and to meet the staff responsible for providing the services, contact us.

Leaseholder panel

Leaseholders can have a say in housing matters that affect them, such as service charges and communal areas, by joining the leasehold panel, which meets annually with senior managers. To find out more about how you can be involved, contact us.

Ways to pay your service charge

If you are a leaseholder, there are four easy ways to pay your service charges. Remember to have your payment reference number and debit card details ready.

Automated telephone

Call 01423 556174

Lines open 24 hours. When prompted, select pay council house rent.


Follow the instructions on our online payments page.

Select council house rent from the drop down menu under type of payment. Type in your 10 digit payment reference and the amount you wish to pay in the named boxes and then click on add. Follow the screen prompts to make your payment.

Directly from your bank

Payment should be made to these details: 

Sort code: 62-31-10

Account number: 00000000

Give your payment reference number as the reference name.

Direct Debit

This enables us to collect monthly instalments direct from your bank account.

Contact us for a direct debit mandate form.

Complete and sign this and post it to:

Income Management

North Yorkshire Council

PO Box 787