Energy efficiency and energy bill advice in the Craven area

Get advice and guidance on your energy use and billing options.

Simple Energy Advice

Simple Energy Advice is the official Government website for energy efficiency advice. You can access information about heating, insulation and renewable energy for your home, as well as information about potential grants. 

You can find out more on the Government website or you can phone 0800 098 7950.

Find a cheaper energy supplier deal

You can visit the U switch website to compare the best deals and see how much you can save.

You can also phone U switch on 0800 6888 557.

Warm homes discount

This is a £140 discount on your winter energy bill. It is available to households on low incomes or who receive benefits. Contact your energy supplier to apply for the discount. 

Home Upgrade Grant - phase 2

A new grant is now available providing energy efficiency upgrades and clean heating systems to low-income households that are not on mains gas.

The Home Upgrade Grant (HUG2) can be used for improvements such as insulation and solar panels to air source heat pumps and smart heating controls. These will help save money on energy bills and reduce greenhouse gas emissions.

Register your details with us to find out if you could be eligible for the grant.

Priority register

The priority register provides free vital services from your energy network operator. These include:  

  • being given a password so you can safely identify representative who visit your home
  • arranging meter readings
  • being given advance notice of power cuts and information on any help available during emergencies

The register is for people who are disabled, chronically sick, of pensionable age, who have mental health problems or are vulnerable. Contact your energy supplier to apply.

Craven Citizens Advice Bureau

Citizens Advice can provide advice for people with energy bill debts and those struggling to pay their bills.

Call 0300 3309 036, Monday to Friday, 10am to 4pm.

Or you can visit the Citizens Advice website

Understand how you compare

Energy use can be hard to visualise and know how you compare. You can see if you are above or below average for a home of your size by looking at your bill to find your annual kilowatt hour usage for gas or electricity  - a unit of energy - and comparing it to what a similar sized home uses.  

Another way to get to grips with your energy usage is to use your smart meter. Experiment by switching appliances off one at a time to see what uses the most.

You can visit the smart energy website to ask your energy supplier for a smart meter for free.

If you cannot get a smart meter due to connectivity issues, there are other energy saving assistants that can help you understand your energy usage. Find out more on the Loop website.