Online forms and services Wednesday 21 October
Many of our online forms and services are unavailable today, Wednesday 21 October. This includes the My Account portal. We hope to make them available soon. Please try again later.
View housing policies and strategies.
The North Yorkshire Housing Strategy 2024 to 2029 sets out the strategic direction for housing activity across North Yorkshire and the vision to ensure good quality, affordable, healthy and sustainable homes that meet the present and future needs of all our communities.
Read our housing strategy 2024 to 2029 (pdf / 7 MB)
We have various duties to ensure landlords, property owners and lettings/management agents comply with the law. This policy outlines our approach to meeting these duties. In particular, the policy explains how we use the different mandatory and discretionary powers available to us to ensure that landlords manage homes effectively and undertake the necessary repairs and improvements to their properties to keep their tenants safe.
Read our housing standards enforcement policy
Read the housing improvement strategy 2025 to 2030
Read our homelessness and rough sleeping strategy 2025 to 2030 (pdf / 16 MB)
Read the housing revenue account budget 2024 to 2025 and medium-term financial plan
Read our anti-social behaviour policy for landlord services
Read our asset management strategy (pdf / 398 KB)
Read our compensation policy for landlord services
Read our disrepair policy for landlord services
This policy outlines how we will respond when it affects our residents, tenants, leaseholders, and members.
Read our domestic abuse policy for the housing service
View the easy read version of our domestic abuse policy for the housing service (pdf / 2 MB)
Read our good neighbourhood management policy
Read our housing assistance and disabled facilities grant policy
Read our mutual exchange policy for landlord services
Read our rent setting policy for landlord services
Read our tenant involvement strategy 2025 to 2030
Read our Housing Service void management strategy (pdf / 351 KB)
Read the Common Allocations Policy on the North Yorkshire Home Choice website