As a tenant, you are responsible for:
- internal redecoration
- repairing damage caused by member of your household or visitors
- replacing broken glass
- clearing blocked waste pipes
- letterbox repairs or replacements
- replacing lost keys
- repairing or replacing hat and coat rails
- renewing sink, bath and basin plugs and chains
- repairs or the replacement of toilet seats and covers
- renewing electric light bulbs, tubes and starters for fluorescent light fittings, plugs and fuses
- making good minor cracks and holes in the plaster
- repairing or replacing washing lines
- renewing individual TV or radio aerials and satellite dishes, unless we provide them on certain dwellings (our permission is needed before these items are installed)
- wooden sheds, unless we provide them
We are responsible for taking care of the structure and outside of the property, including:
- drains, gutters and external pipes
- roofs
- outside walls, doors and windows
- internal walls, skirting boards, door frames, floors and ceilings
- chimneys and chimney stacks
- fences, gates, sheds and garages we put up
- paths, steps and other means of access
- glass to windows and doors
We also look after:
- water and gas pipes, and electric wiring
- electric sockets, light fittings and other fixed electrical fittings
- basins, sinks, baths, toilets, flushing systems and waste pipes
- water heaters, boilers, fireplaces, fitted fires, heaters and radiators
We maintain shared entrances, halls, stairways, lifts, passageways, lighting, communal TV aerial systems, laundries and other shared areas.