We are building a new online landlord portal. This will give you secure access to your tenants’ Housing Benefit entitlement and Housing Benefit payment breakdowns.
Register for the landlord portal
If you are a landlord and you receive Housing Benefit payments from us, you will need to sign up to the landlord portal. You need to send us:
- a contact name
- your email address
- your telephone number
Send these by email to welfareandbenefits@northyorks.gov.uk.
The details you provide will be used to create your user account on the landlord portal. You can add other users later after your main account has been set up.
We plan to launch the landlord portal by 30 June 2025. We'll send you an email before this date with further details and instructions on how to use it.
Once the landlord portal is available, we won't send any payment schedules by post or email, or any landlord Housing Benefit notification letters.
If you have any questions call us on 0300 131 2 131. When prompted, please say 'landlord portal'.