Website and telephone payments Friday 26 April
Our website and telephone payment systems are unavailable between 6pm and 10pm on Friday 26 April. You will not be able to pay for any council services on our website or over the phone during this time.
Find out how libraries can help you get online through computers, free wi-fi and a team of friendly staff and volunteers.
Free wi-fi
All libraries have free wi-fi if you want to bring your own device.
Computers in the library
You are welcome to use a computer in any of our libraries free of charge for 60 minutes each day.
Additional free time is available if your use of computers is severely restricted by a physical or cognitive difficulty. It is also available to assist with job seeking and claiming Universal Credit. Speak to a member of staff for help with this.
You are unable to save personal files on the computers but you can save work onto external storage devices, such as a USB memory stick.
Charges
If you require more than 60 minutes’ computer time, you can pay per half hour or you can take out a computer subscription.
| Subscription length | Cost |
|---|---|
| Annual subscription - 12 months |
|
| Quarterly subscription - three months |
|
| Unlimited time subscription |
|
You are able to print and photocopy at your local library.
You can print from your own device.
| Paper size | Cost |
|---|---|
| A4 sheet |
|
| A3 sheet |
|
Booking a computer
It is best to book ahead to avoid disappointment. This can be done in person, by phone or you can book a computer online.
Information technology support
Most libraries have IT buddies - friendly volunteers who can help you learn how to use a library computer or your own device. Speak to a volunteer or member of staff to find out what your library offers. Our IT buddies are volunteers and there are restrictions on what they can help with.
Specialist equipment is also available for people with disabilities. Let your library know in advance what equipment you require and we will do our best to provide this.
Acceptable use policy
Use of library computers is subject to our acceptable use policy.
Code clubs
Many libraries run their own code clubs. Ask at your local library or check out their Facebook page.
Borrowing digital equipment
You can borrow a BBC Microbit free from your library to continue your coding adventure at home.
Reboot North Yorkshire
Reboot North Yorkshire is a scheme aimed at providing IT equipment and access to the internet to those who most need it.