We receive over 1900 reports of issues per year. Therefore, we prioritise our limited resources to resolving issues that pose the most significant risk and impact on network users.
We will investigate reports of issues considered dangerous and make them safe as soon as possible where this is our responsibility. The responsibility for issues relating to stiles, gates and obstructions lies with the landowner or tenant. In these circumstances, once identified, the person responsible will be informed and advised on what action needs to be taken.
Depending on the priority, complexity and resources required, issues can take a significant amount of time to resolve. We therefore cannot give timescales as to when the issue you have reported will be resolved.
We would encourage you to accompany your report with photos of issues as they can help us to identify locations and problems.
If you prefer, you can tell us about a public right of way issue anonymously, but we will not be able to get in contact with you if we require further information about the issue.
If you are not able to use our online form, you can contact us.
If you have any queries or issues with rights of way in the national parks please contact the rights of way teams in the relevant national park authority.