Report a salt bin or salt heap issue
Your existing account details will not work on our new reporting system. You can create a new account through the reporting button to receive updates and track the progress of any issues you report. Creating an account is optional.
If you prefer, you can tell us about a problem with a salt bin or salt heap anonymously, but you will miss out on the benefits of having an account such as getting progress updates.
Report any of the following issues to us online:
- salt bin needs a refill
- salt bin has been damaged or vandalised
- salt bin is full of rubbish or waste
- salt bin is missing or has been moved where it does not belong
- salt heap needs a refill
Reports before 15 July 2026
We changed our reporting system in July 2026. If you want to check an issue you reported before 15 July 2026, you can find it in your previous account records.
Salt bins and salt heaps
We provide salt heaps and bins for use on roads and footways in severe weather, but not for use on private property. We may remove bins where salt is being used indiscriminately or on private property. Rock salt can be bought from most DIY or garden centres.
Salt heaps and bins are placed based on road gradient, severity of bends, road usage, and whether or not the road is already gritted.
They are refilled by 1 November and a second refill may be carried out mid-season or after significant snowfall.
Parish councils can acquire and maintain additional bins at their expense, at a cost of £50 for a bin and an annual £75 charge for up to two refills.
Community partnerships can also acquire and maintain additional salt bins at locations that do not meet our criteria.