Home improvements privacy notice

This privacy notice is designed to help you understand how and why North Yorkshire Council processes your personal data. This notice should be read in conjunction with our corporate privacy notice.

Who are we?

North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The council delivers home improvements/adaptations to individuals eligible for assistance using funding from the disabled facilities grant (DFG).

The council has appointed Veritau to be its data protection officer. Their contact details are:

Information Governance Office


West Offices

Station Rise


North Yorkshire


Email: infogov@northyorks.gov.uk

Tel: 01904 552848

What personal information do we collect?

The council will collect the following personal data in relation to housing improvements:

  • name
  • address
  • date of birth
  • contact details (telephone number and email address)
  • national insurance number
  • your employment details or self-employment details
  • financial information including pay slips, bank account details, pension details and any benefit entitlements
  • proof of property ownership, i.e. land registry details
  • your landlord’s name and contact details
  • household details
  • planning information

We will also collect the following categories of special category information:

  • medical/health information - details about any relevant medical condition(s) and the assistance you require

Why do we collect your personal information?

We collect your personal information in order to deliver home improvements funded by the Disabled Facilities Grant (DFG).

  • statutory requirements e.g. The council is required by law to carry out a financial assessment on applicants for disabled facilities grants (unless in receipt of specified benefits)
  • to enable grant applications to be processed and adaptations carried out
  • we may also use your information to contact third parties to verify the information you have provided or gather further information to complete the assessment of your application.

Who do we obtain your information from?

In addition to information received directly from you, we may also collect information from the following third parties:

  • the children and adults social care team within NYC
  • Yorkshire Housing collect financial information so that your eligibility for grant funding can be assessed

Who do we share this information with?

We will share your personal data internally with the Health and Adult Services in relation to your eligibility and requirements so your needs can be met with the appropriate home adaptations.

In order to manage this scheme, we may need to share information with external parties to the Council, these include:

  • contractors – we need to share some personal information with contractors so that the adaptation works can be completed.
  • Department for Work and Pensions
  • your chosen agent/surveyor and/or contractor/sub-contractors
  • social services/occupational therapy
  • your landlord

We may share information that is given to us with other organisations that inspect or handle public funds to prevent and detect fraud including:

  • department for works and pensions
  • HM revenues and customs
  • national audit office
  • cabinet office
  • the police
  • registered social landlords
  • other local authorities

How long do we keep your information for?

Data held

Retention period

Records of work completion

10 years

Successful applications

6 years after the final payment has been made.

Unsuccessful applications

Retained for the remainder of the year in which it was made, plus 1 year (2 years maximum).

What is our lawful basis for processing your information?

North Yorkshire Council relies on the following lawful basis to process your personal data:

  • UK GDPR Article 6 (1)(e) – processing is necessary for the performance of a task carried out in the public interest

When processing special category data, the council will rely on the following lawful basis:

UK GDPR Article 9 (2) (g) – processing is necessary for reasons of substantial public interest with processing meeting schedule 1, part 2 of the data protection act 2018 as below:

  • (16) support for individuals with a particular disability or medical condition

The legislations, policies and guidance that relate to this service includes, but is not limited to:

  • housing grants, construction and regeneration act 1996
  • regulatory reform (housing assistance) (England and Wales) order 2002
  • the housing renewal grants (England) regulations 2009

For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.