Stronger communities volunteer survey privacy notice

This privacy notice is designed to help you understand how and why the stronger communities team, processes your personal data. This notice should be read in conjunction with our corporate privacy notice.

Who are we?

North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). 

The stronger communities team work in partnership with community groups and the voluntary and community sector to achieve key community objectives. During the pandemic this included working with 23 community support organisations to ensure everybody in the community was supported if they needed to isolate.

We have appointed Veritau to be our Data Protection Officer. Their contact details are:

Information Governance Office
West Offices
Station Rise
North Yorkshire


Tel: 01904 552848

What personal information do we collect?

The helping in the community volunteer survey will be anonymous however we will be asking some demographic questions that include:

  • health Information
  • ethnicity
  • sexual orientation

We are also offering survey respondents the opportunity to take part in a more in-depth conversation about their experiences with volunteering. If a respondent would like to be contacted they are asked to provide their:

  • name
  • email address

Respondents contact details are removed from their survey responses before the analysing team sees the data.

Why do we collect your personal information? 

NYC would like to understand volunteers better with the aims of the research being to:

  • understand why people volunteer 
  • understand the ways people have volunteered and how this may change in the future 
  • understand people’s experiences of volunteering
  • explore the impact of volunteering on volunteers themselves
  • explore the perceived impact their volunteering has had on CSOs and residents in local communities where they have been active
  • understand barriers and enablers to volunteering
  • inform the co-production of social action / modern volunteering in North Yorkshire for the future
  • understand the type of individuals who volunteer (profiling) 

Information will also be used to:

  • ensure we have a range of people responding 
  • to see if there are differences in views between different types of people.
  • see if difference types of volunteering opportunities appeal to different people
  • to create a profile of volunteers to help develop and target opportunities 
  • contact people for focus groups

Who do we share this information with?

Aggregated data will be shared with community first Yorkshire and all participating community support organisations.

SkyBlue, the stronger communities programme’s learning partner will use the aggregated data as part of the evaluation of the programme. In addition respondents who have indicated that they are willing to be contacted regarding a more in-depth conversation about their experiences NYC may be contacted by SkyBlue. SkyBlue will only be provided with names and email addresses for this work.

How long do we keep your information for?

Data held

Retention period

Snap survey

6 Months

Contact details for those who would like to take part in a more in-depth discussion

Discussions/focus groups are likely to take place January to March 2022. 

Paper copies of the survey

2 weeks

Anonymised/aggregated data

5 years

What is our lawful basis for processing your information?

North Yorkshire Council relies on the following lawful basis to process your personal data:

  • article 6(1)(e)– processing is necessary for the performance of a task carried out in the public interest 

When processing special category data, the Council will rely on the following lawful basis:

UK GDPR Article 9(2)(g) – the processing of your special category data is necessary for reasons of substantial public interest (with a basis in law), meeting Schedule 1, Part 2 of the Data Protection Act 2018 as below:

  • (6) Statutory and government purposes

The legislations, policies and guidance that relate to this service includes, but is not limited to:

Our best value duty within Section 3 of the local government act 1999 (as amended by s137 of the local government and public involvement in health act 2007).

For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.