Supporting families programme privacy notice

This privacy notice is designed to help you understand how and why the supporting families programme processes your personal data. This notice should be read in conjunction with our corporate privacy notice.

Who are we?

North Yorkshire Council is a ‘data controller’ as defined by Article 4(7) of the UK General Data Protection Regulation (UK GDPR). The national supporting families programme is a government initiative which aims to ‘turn around’ the lives of an additional 400,000 vulnerable families across England. The programme supports families who have problems around crime, anti-social behaviour, school attendance, and unemployment. The programme does this by working with families at an early stage through targeted intervention and prevention. We are committed to delivering the national supporting families programme in our area. In order to achieve this we need to collect and process your personal data.

The council has appointed Veritau to be its data protection officer. Their contact details are:

Information Governance Office
West Offices
Station Rise
North Yorkshire


Tel: 01904 552848

What personal information do we collect?

We may be required to collect the following categories of personal data:

  • local authority unique identifier
  • family unit identifier
  • name
  • date of birth
  • gender
  • postcode
  • school absence information
  • children in Need information

We may also be required to collect the following special category data: 

  • criminal history
  • mental or physical health problems

Why do we collect your personal information?

The department for levelling up, housing and communities (DLUHC) is responsible for supporting families and improving services they receive from local authorities. By carrying out this research, department for levelling up, housing and communities aims to find out:

  • how well services for families with multiple problems are working across England
  • how those families use public services and what benefits they get
  • the cost of providing services to families with multiple problems

We process your data in order to:

  • fulfil our obligations with regard to the national supporting families programme
  • understand the difference we are making
  • identify who can potentially access the additional support the programme offers
  • production of the national impact study (NIS) (evaluation and research only)
  • family progress data (FPD) collection
  • research and statistics

Who do we share this information with?

In the course of performing our duties, we may share your information with a number of agencies who are key to delivering our service. In the case of external agencies, the data shared is anonymised, which means you cannot be identified from it.

Within the council data is shared with:

The staff responsible for collecting and processing data for the programme.

Agencies we share information with:

  • police
  • NHS
  • probation services
  • department for levelling up, housing and communities (DLUHC)
  • office of national statistics (ONS)
  • department of works and pensions (DWP)
  • ministry of justice (MoJ)
  • department for education (DfE)

How long do we keep your information for?

The data we hold about you is only kept for as long as is necessary and all data is retained in line with our record retention and destruction schedule (RRDS). Where information is shared with ministry of justice, Department of works and pensions and department for education, these organisations will keep the information for no longer than 90 days and will not keep any records indicating that you were part of the research programme. Data shared with office for national statistics for this research will be retained until 2022, after which time it will be securely disposed of.

What is our lawful basis for processing your information?

North Yorkshire Council relies on the following lawful basis to process your personal data:

UK GDPR Article 6(1) (e) - The processing of your personal information is necessary for the Council to perform a task in the public interest or for its official functions, and the task or function has a clear basis in law.

The legislations, policies and guidance that relate to this service includes, but is not limited to:

  • the digital economy act 2017
  • welfare reform act 2012

For more information about how we use your data, including your privacy rights and the complaints process, please see our corporate privacy notice.