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Approved lists of adult social care services providers

View lists of our approved providers for adult social care services, and information on how we monitor our providers. Find out how providers can contact us.

Professionals only

This page is for professionals only such as care workers. For information about adult care services for yourself or for someone you help care for, visit our types of care and support page. 

Provider lists

To comply with our contract procedure rules, we have created provider lists for the following areas of work:

  • care homes with or without nursing 
  • domiciliary care 
  • non-regulated services 
  • primary care services in community pharmacies
  • primary care services in general practice 

The lists ensure that individual placement agreements and individual service contracts can be entered into by our purchasing staff with approved providers. 

Further information regarding the provider lists and the application packs are available through the YORtender portal.

View approved providers lists 

  • community based support approved providers list
  • home based support approved providers list
  • residential and nursing approved providers list
  • supported living approved providers list

Performance of adult social care providers 

We have, with help from the independent and voluntary and community services sectors, developed the following quality assurance frameworks, which allow us to look at how providers are performing.
 
The framework forms the basis of our quality assurance visits to providers. It is also a useful tool for providers to audit themselves and to make improvements. We are currently reviewing the quality assurance frameworks.

Quality assurance framework documents and tools

  •  quality assurance framework for services which are regulated by the Care Quality Commission  (docx / 34 KB)
  •  evaluation tool used to record evidence supporting submissions made by the regulated provider (docx / 42 KB)
  •  quality assurance framework for services which are not registered with the Care Quality Commission and which are commissioned by us (docx / 94 KB) 
  • evaluation tool used to record evidence supporting submissions made by the unregulated provider 

Baseline assessments

We work with providers to make improvements and to acknowledge good practice. This is done through baseline assessments, which involve visits to care providers to assess how they work on a day-to-day basis. These visits aim to compliment, rather than duplicate, other organisations such as the Care Quality Commission. 

As a result of the baseline assessment, there will sometimes be situations where action needs to be taken and this will be made clear to providers. There will also be opportunities for us to work alongside providers and to assist them. 

Carefind – Your guide to care homes

Carefind is a comprehensive directory of care homes across England. The platform features up to date availability, Care Quality Commission ratings, services and facilities at each home making it easier to compare and choose the right care setting. Whether you are looking for residential, nursing or specialist care, Carefind offers a user-friendly way to explore local services. For more information, visit the Carefind website.

Contact details for providers who hold contracts

The following contact details should be used for providers who hold contracts with us. 

  • for contractual queries email: HASContracting@northyorks.gov.uk 
  • for queries relating to quality, Risk Notification returns or the PERSON form please contact HASQuality@northyorks.gov.uk 
     

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The council provides services across North Yorkshire including Harrogate, Ripon, Scarborough, Whitby, Northallerton, Thirsk, Selby, Tadcaster, Malton, Pickering, Richmond, Skipton and more.

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