Just because you are leaving or have left care, we haven’t stopped caring about you. The core offer to care leavers aims to clearly set out your entitlements and what you can expect from us in one place, and help you make the most out of the services available to you. Your leaving care case worker will talk to you about the information in the core offer, but if you have any questions or if you feel you need something different, just ask them.
We've asked our care leavers what is important to them and what they think about what we do. We have used this feedback to help us make the core offer for you, and we will continue to listen to your views to make sure the help we give you is the help you need.
Your care leaver status
The support we give you depends on what your leaving care status is. If you're not sure, you can ask your case worker for help. To be able to get the support described in the core offer, your time spent in care must include at least 13 weeks after you turned 14. This could be in a single period or several different periods. You must have also been in care on or after your 16th birthday.
Your status depends on lots of things. The terminology can be confusing, so if you're not sure, ask your leaving care case worker.
If you are a ‘Young Person Qualifying’ there are different arrangements in place for the support you receive from leaving care. Speak to your local area team who will advise you of your individual entitlements.
If you need an alternative format to the image above, you can use this table to find out your care leaver status.
|Your care leaver status||Your situation|
|Former Relevant Young Person||
|Young Person Qualifying (YPQ)||
|Young Person Qualifying (YPQ)||
|No leaving care status||
- You would usually be introduced to your leaving care case worker when you are around 17½ but you can ask for one any time after turning 16. We will make sure you have a leaving care case worker until you reach at least 21 and we will keep working with you until you’re 25 if you are happy to have this extra support.
- Your leaving care case worker is a different person to your social worker and is there to help you to become independent and offer advice and support after you leave care. Before you meet your worker, you will be given a profile that tells you about them. Where possible we will give you several profiles so you can tell us who you would prefer to be your worker.
- Your leaving care case worker will support you directly whilst also coordinating any additional support you receive, either from us or our partners. They all have different backgrounds but usually will have experience in a field such as youth work, social work, children’s residential care or teaching.
What support does the leaving care team offer?
We will talk to you about what you think is important and work with you to achieve what you want from life. We will help and encourage you to achieve and celebrate with you when you do. We will do this by seeing you regularly, at least every two months but this can be much more often if needed. We will write a pathway plan with you, and other people who are important to you, at least once every six months. During this process we will assess what you need and agree what help we are going to give you, and how often you will see your case worker. You will also have tasks to complete for your pathway plan which we hope will help you to achieve your goals.
If we agree to help you with something which we haven’t put in the core offer, we will record this clearly in your pathway plan. This means if we don’t do what we have agreed with you, you can hold us to account. We want to make sure that you feel listened to and know that what you say matters to us.
Each of our four teams operate their own duty service. A leaving care case worker will be on duty in each of the teams to deal with emergencies and provide advice. The duty services operates on Monday – Thursday between 13:00 – 17:00 and 13:00 – 16:30 on a Friday. You can contact a duty worker by using one of the following numbers:
- Northallerton Team (North): 01609 533796
- Scarborough Team (East): 01609 536193
- Selby Team (South): 01609 535633
- Knaresborough Team (West): 01609 533865
If you need to speak to someone outside of office hours you can contact the emergency duty team on:
If you need to speak to someone because you or someone else is in immediate danger
call the appropriate emergency service on 999.
If you want to get more involved in how we run our service or you have an idea for a project you can call Jack Lindsay, senior leaving care case worker, on 01609 536375 or email email@example.com. You can also get in touch on Jack’s Facebook.