Domestic abuse can have a devastating impact, often taking place behind closed doors. It is a lot more common than many people realise.

Coronavirus (Covid-19) update

Independent Domestic Abuse Services, (IDAS) are extending their live chat service to provide additional support to people who are afraid of their partner or family member. An additional chat service for professionals, agencies and our partners is has also opened.

IDAS continue to operate helplines refuges remain open. Support is offered via online video calls, messaging services, telephone and email.

The Live Chat service will now run from 3 pm – 6 pm Monday – Friday. Additionally, the team will run a chat dedicated to answering questions from professionals, agencies and workers from 10 am – 12 noon on weekdays.

This is in response to a 30% increase in chats for March 2020 from the same month last year. The increase has been attributed to concerns about people being isolated with an abusive partner or family member as a result of the global pandemic.

Sarah Hill, CEO of IDAS says, “We know how hard it can be to take the first step to getting support. Many people are understandably very worried that they are faced with weeks, even months of being shut in the same house as their abuser with very little opportunity for respite. Our Live Chat service offers a discrete way to get in touch with us. Our trained workers offer practical and emotional support to anyone who may be affected and can help you to understand what you are experiencing and what your options are. We would urge anyone who is afraid of their partner or who simply has questions about whether their relationship could be abusive to get in touch.”

Contact IDAS

  • Website: IDAS
  • Email: info@idas.org.uk
  • Phone: 03000 110 110
  • 24-hour National Helpline: 0808 2000 247


Reporting concerns

If you have a concern about a child or vulnerable adult you can contact us on 01609 780780. This will answered by the emergency duty team if you are calling outside of our opening hours. Alternatively you can email social.care@northyorks.gov.uk.


National research suggests that one in four women will be affected by domestic abuse at some point in their lives. Domestic violence statistics (Office for National Statistics) for 2015-16 show that on average 896 domestic abuse related incidents are recorded per month in North Yorkshire.

Partner agencies across North Yorkshire and the City of York are committed to improving the safety and outcomes for all adults and children who are victims or survivors of domestic abuse. By delivering a co-ordinated response we can reduce the impact of domestic abuse and help families move forward safely. We have a shared responsibility.

If you or someone you know is directly affected by domestic abuse the Independent Domestic Abuse Services website provides further information and support.

If you are ever in immediate danger you should call the Police on 999.

Further information

Useful documents

Frequently asked questions

Domestic violence and abuse is defined as any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality. This can encompass but is not limited to psychological, physical, sexual, financial and emotional abuse.

One of the key changes is the inclusion of 16-17 year olds within the definition. It is anticipated that extending the definition in this way will increase awareness that young people in this age-group experience domestic violence and abuse, and encourage more young people to recognise abuse and come forward to access the support they need. The wording has also been amended to reflect coercive control as an element of abuse, further widening the definition.

Controlling behaviour includes a range of acts designed to make a person subordinate and/or dependent by isolating them from sources of support, exploiting their resources and capacities for personal gain, depriving them of the means needed for independence, resistance and escape and regulating their everyday behaviour.

Coercive behaviour includes an act or a pattern of acts of assault, threats, humiliation and intimidation or other abuse that is used by perpetrators to harm, punish, or frighten their victim. This includes issues of concern to black and minority ethnic (BME) communities such as so-called honour based violence, forced or early marriage and female genital mutilation (FGM).

All forms of domestic abuse involve perpetrators seeking to exert power and control over their partners or family member and often incorporate a range or variety of abusive behaviours.

The North Yorkshire and York Domestic Abuse Strategy outlines our commitment to supporting all those affected by domestic abuse.

For more information on the work of the Domestic Abuse Partnership please contact:

Domestic abuse officer
Email: socialinclusion@northyorks.gov.uk
Telephone: 01609 533335