Tenant satisfaction survey 2023/2024
Between October 2023 and January 2024, many of you took part in an important survey. A sample of tenants were invited to participate in the survey by postal, online and telephone questionnaires and it focused on how happy you are with the way we maintain your homes and deliver key services. The survey also collected the tenant satisfaction measures as required by the Regulator of Social Housing.
You can see the results of the survey here (pdf / 751 KB).
Get involved
We are currently reviewing the opportunities available for tenants to work with us to influence the future of housing services and council homes, and, together with tenants we are drafting a new tenant involvement strategy. This strategy will set out our commitment to engage with tenants and how we hope to involve and empower you in decision making. We want to make getting involved as easy as possible and encourage all tenants to have a say on how things are done.
We still have some work to do and will update this page when we have more to share with you. You might find it useful to follow us on Facebook to keep up to date.